Monitoring Operator – Logistics Administration

Description

Job Summary: We are seeking Tracking Operators to monitor vehicles en route, assist drivers, and serve as the liaison between customers and carriers, ensuring operational efficiency and compliance. Key Highlights: 1. Real-time monitoring and coordination of distribution operations. 2. Management of diversions, incidents, and complaints. 3. Ensuring KPI compliance and addressing customer requirements. A leading company in the logistics and transportation sector is looking to hire Operators for its tracking team, aiming to ensure operational efficiency, traceability, and compliance across the Greater Buenos Aires Area (AMBA) and the rest of the country. The role will be responsible for real-time monitoring of vehicles en route, assisting drivers, and acting as the liaison between customers and carriers, guaranteeing adherence to operational and service standards. Main Responsibilities Monitor and coordinate distribution operations, providing on-route support to drivers to ensure timely deliveries Manage diversions, incidents, and complaints Ensure KPI compliance (pickups, deliveries, timeframes, and incidents) Address customer requirements promptly and accurately Generate daily management reports and performance indicators Collaborate with operational billing Uphold safety and quality standards Plan the next day’s staffing schedule Record vehicle additions to expand fleet capacity Desired Profile We seek analytical, solution-oriented, and organized individuals capable of working under pressure, demonstrating proactivity, strong communication skills, and a customer-centric mindset.-Requirements- Minimum education: High school diploma 3 years of experience Age: between 25 and 40 years Knowledge: Team management, logistics administration, transportation coordination, Microsoft Excel Keywords: operator, operario, operator, monitorista, administrative, logistics, logistica