### **Role Overview** You will work directly under the Lead Shopify Engineer to execute development tasks across multiple Shopify stores. This role is hands\-on: building, optimizing, debugging, and implementing features based on clear technical specs provided by the Lead Engineer. You should be fast, reliable, detail\-oriented, and comfortable working in a high\-velocity ecommerce environment. ### **Responsibilities** ### **Development \& Implementation** Build new Shopify sections, templates, and site features using Liquid, HTML, CSS, JavaScript. * Implement UI/UX designs supplied by design team and validated by the Lead Engineer. * Customize Shopify themes, modify existing components, and maintain clean, reusable code. * Set up and configure Shopify apps, metafields, automation, and theme settings. * ### **Technical Support \& Execution** Execute tasks derived from defined specifications, user stories, and Jira/Asana tickets. * Debug and fix issues related to front\-end rendering, theme errors, apps, or performance. * Handle updates on Replo, Shopify 2\.0 customizations, and minor integration tasks. * ### **Optimization \& QA** Run tests before deployment, ensure compatibility across browsers/mobile. * Support site speed, accessibility, and conversion\-focused improvements. * Follow coding guidelines set by the Lead Shopify Engineer and submit PRs for review. * ### **Collaboration** Work with the Lead Engineer daily to understand priorities and timelines. * Communicate blockers early and suggest execution\-level solutions. * **Requirements** 1–3\+ years Shopify development experience (agency environment preferred). * Proficient in Liquid, JSON templates, theme customization, Shopify 2\.0, CSS, Javascript. * Experience working with Figma Shopify implementation. * Familiarity with Shopify apps, metafields, product setup, and basic API usage. * Able to follow detailed specs and deliver quickly/accurately. * Comfortable using Asana * Strong communicator with attention to detail * ### **Bonus Experience** Replo * PageSpeed optimization * Shopify Plus * QA automation * * Klaviyo or other ecommerce integrations

About Us At WeWork, we provide flexible workspace solutions to help businesses of all sizes thrive in more than 37 countries worldwide. The future of work is here, and we’re not just a part of that movement—we’re leading it. United by a desire to build a global community, our purpose is to give members the support to do their best work, and the space to take their ideas to new heights. Join us as we empower tomorrow’s world at work. About the Opportunity As a Front Desk Associate, you’ll be the heart and “face” of WeWork’s hospitality team as the primary point of contact for our members and guests! While no one day will look exactly the same, you will report to one of WeWork’s beautiful locations on weekdays only to support the Community Management team. Your work, which will include but not be limited to the duties listed below, will help WeWork to achieve the following:* Create a welcoming community environment for our members and guests (and sometimes their pets!) by greeting all who enter our spaces warmly. * Make members and guests feel known and cared for by proactively learning their names, answering their questions, and addressing their needs or concerns. * Support the Community Management team with maintaining the front desk operations throughout the day including mail and package handling. * Help ensure your building is fully operational and make adjustments when needed. * Take direction from the Community Associate, Community Lead and the Community Manager to support the Community team as necessary. * Be an expert in WeWork products and services and appropriately promote WeWork\-provided service offerings to our members and guests. * All of this while illustrating WeWork’s core values and working towards achieving our mission. In this role, you’ll be responsible for the following areas: Front Desk Management* Greet all members and guests with a warm and welcoming demeanor. * Cover the front desk during the building’s set business hours and be an on\-site point of contact for members, located at the Community bar. * Ensure visiting guests are registered and checked in and in accordance with WeWork’s guest policies. * Provide orientation of our spaces and relevant information to ensure all first\-time visitors and guests feel welcome and supported. * Support with issuing and collect keys from members and guests as needed. * Keep the front desk clean, organized and free of clutter at all times. * Notify members of any food deliveries and packages. Member Engagement* Learn the names of members and guests and get to know their businesses with the goal of building relationships in order to facilitate the sense of community that WeWork is known for. * Keep track of relevant member notes and information in WeWork systems. * Answer questions from members and guests knowledgeably and be able to offer appropriate WeWork products and solutions to support where relevant. * Identify opportunities to celebrate members’ successes and milestones. * Know and be able to explain WeWork policies and procedures to members and guests. * Know and recommend local restaurants, food delivery services, catering options, team outing venues, post office, shipping center, supply store, etc. Building Operations and Management* Assist with the handling mail and packages throughout the day including receiving, processing, sorting and organizing. * Know and be able to explain WeWork policies and procedures around mail and mailroom. * Monitor our spaces and make adjustments when needed, for example, picking up rubbish, resetting chairs, and straightening pillows. * Help maintain building amenities throughout the day, for example, restocking of the Community treat bowl, keycards, printers, etc. * Respond to emergencies and incidents promptly and appropriately, escalating and recording as needed. About You We’d love to hear from you if you meet the qualifications below:* Bachelor's in Tourism, hospitality (not required) * \+2 years of experience in hospitality / retail, customer service or receptionist. * Proficient in English * You’re a people\-person—you enjoy meeting new people from all walks of life. * Availability to work onsite. * In\-person interactions energize you and you have outstanding interpersonal skills. * You feel comfortable and confident being the face of the brand. * Helping others gives you a sense of accomplishment. * You work well in a team and can roll up your sleeves to help when needed. * You’re able to multitask while always prioritizing the member experience. * You have strong verbal and written communication skills. * You are comfortable with and proficient in basic computer skills. * You demonstrate and value integrity, dependability, responsibility, accountability, self\-awareness, work ethic, and compassion. * You show a passion and understanding of WeWork’s mission and values. Availability to work onsite in wework Blas Parera: 9hrs to 18hrs Life at WeWork Being a WeWorker is more than just a job. We believe the magic of work is sparked by the passion you bring, the places you go, the people you meet and the purpose you follow. And it starts here. Here you will brush shoulders with those who dare to dream and do. Here you will be welcomed by a community that embraces and inspires you—because together we can achieve more. Here we challenge ideas, and explore new ways of getting things done. Whether you are part of our Employee Community Groups, or part of a global project, we ask you to bring your open\-minded attitude and collaborative spirit. In return, you will be part of a team where your unique perspectives are celebrated.

**Graphite** Financial is a growing boutique finance, accounting, tax, and strategy firm (www.graphitefinancial.com) built to help startup and high\-growth companies scale efficiently and sustainably. Graphite Financial is redefining the “finance department” for early\-stage companies and VC\-backed startups. We deliver high\-caliber accounting and finance leadership and support to entrepreneurs and management teams building scalable, high\-growth companies. Our clients are actively managing cash burn, measuring performance, reporting to investors, making capital allocation decisions, and preparing for fundraising. All of that takes expertise and time that founders don’t have and can’t afford to hire for. Graphite bridges the gap with flexible, fixed\-fee support packages that provide fractional leadership and operational support from CFOs, Controllers, FP\&A Managers, and Tax leaders. **The Opportunity** We are hiring a Director of Data Engineering \& Business Intelligence to take full ownership of Graphite’s internal data ecosystem \- including data pipelines, analytics infrastructure, operational reporting, and the automation layer that feeds our databases. This role is responsible for building, managing, and continuously improving the systems that power decision\-making across the firm. We are not looking for a theorist; we are looking for a pragmatist. You must be an expert architect capable of building enterprise\-grade pipelines in Azure/Snowflake and create executive\-ready PowerBI reporting, but you must also possess the humility and business acumen to build a complex Excel model when speed is more important than scale. An important part of this role includes oversight of workflow automation and other technical projects. You will work closely with external automation developers who use tools such as Playwright, ElectroNeek, and other RPA frameworks. While you may not build these automations yourself, you will ensure they are designed correctly, follow standards, integrate cleanly into Snowflake, and produce reliable data for reporting. This is a hands\-on senior level role within our Technology \& Standards group, interacting with Graphite’s executive team who rely on this reporting day to day. **Specific Responsibilities:** **1\. Enterprise Data Strategy \& Business Analysis** You are responsible for the integrity of all data, whether it lives in a warehouse, a legacy platform, or a disconnected spreadsheet. * Holistic Data Ownership: Understand and map the interplay between all systems (QBO, Karbon, Finoptimal, Google Sheets, and internal tools). * Senior Business Analysis: Partner with Finance, Tax, and Accounting leaders to translate ambiguous business questions into data solutions. * Agile Execution: Recognize when a request requires a full pipeline build versus when it requires a rapid, ad\-hoc analysis. You will execute on both. * Advanced Excel Mastery: Serve as the ultimate backup. When database solutions are not ready, you will build high\-complexity, audit\-proof Excel models to bridge the gap immediately. **2\. Data Architecture \& Engineering** You will modernize our infrastructure, moving us from manual processes to a trusted, automated platform. * Pipeline Architecture: Design and manage ETL/ELT workflows using Azure Data Factory to ingest data into Snowflake. * Medallion Architecture: Implement and maintain Bronze, Silver, and Gold layers to transform raw inputs into standardized, analytics\-ready datasets. * SQL Modeling: Write advanced, optimized SQL logic (Window functions, Stored Procedures) to cleanse, standardize, and enrich data. * Historical Tracking: Implement Slowly Changing Dimensions (SCD Type 1 \& 2\) to ensure we never lose historical context. **3\. Power BI \& Visualization** You are the architect of the client experience and internal reporting layer. * Semantic Modeling: Own the Power BI ecosystem end\-to\-end, including star schema design, relationships, and version control. * Scalable Reporting: Build reusable templates and dashboards that scale across hundreds of clients (Financial Reporting, KPIs, Tax Compliance). * Advanced Logic: Use expert\-level DAX to calculate complex financial metrics (MRR, Churn, EBITDA) dynamically. **4\. Technical Leadership \& Governance** * Oversight: Manage and mentor our Automation Engineer (Python/API focused), reviewing their logic to ensure automations write cleanly into the data model. * Governance: Define and enforce standards for naming conventions, data quality, and schema consistency across the organization. * System Integration: Lead the strategy for integrating new tools and APIs into the Graphite ecosystem. **Skills you should have:** * 10\+ Years Experience: You have evolved from a Data Engineer/Analyst into a Solution Architect or BI Director. * Bilingual: You speak "Engineer" (APIs, Pipelines, Schema) and "Finance" (Client Margins, Utilization, Direct Costs) fluently. * Pragmatic vs. Purist: You prefer clean code, but you prioritize business value. You are not "too senior" to fix a broken report or run a manual SQL query to save the day. **Technical Stack Requirements** * Core Data Engineering: Expert proficiency in Azure Data Factory, Snowflake, and Advanced SQL. * BI \& Analytics: Expert proficiency in Power BI (DAX, M, Service Admin). * Business Analysis: Expert proficiency in Excel (Power Query, Macros, Complex Modeling) is mandatory for ad\-hoc agility. * Automation Oversight: Conceptual understanding of Python and API workflows (to guide the automation team).

At American Express, our culture is built on a 175\-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well\-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. ### **How will you make an impact in this role?** As a Customer Care Professional in Back office, your goal will be to provide exceptional Relationship Care on every interaction to drive brand loyalty. American Express Customer Care Professionals deliver extraordinary care by promptly and accurately responding to customer inquiries. Customer Care Professionals strive to make it easy to do business with us, solving customer issues, while celebrating their value to us. You will be responsible for evaluating and analyzing account information and recommending tailored solutions to our customers, reinforcing the benefits of membership by providing relevant offers that deepen customer engagement with our products and services. ### **Main responsibilities:** * Deliver extraordinary customer care by responding to questions concerning customer accounts in a fast paced, structured customer care environment. * Resolve product or service inquiries by asking probing questions, determining the cause of the issue, selecting and articulating the best solution to drive brand advocacy. * Grow and nurture customer relationships on every interaction that results in measurable Customer value. * Document necessary account information and offer custom solutions that benefit the customer. * Deliver extraordinary results measured by customer satisfaction, effectiveness, efficiency and quality. ### **Skills \& Qualifications** * Fluency in writing and speaking in advanced French; English is a must (Excluding) * This position operates in a Monday \- Friday environment and we require availability ranging from 8 AM to 2 PM, sometimes holidays or weekends also. We require flexibility. * Demonstrated resiliency in a fast\-paced metric driven environment with proficient multitasking and navigation in a windows environment. * Customer service experience with a passion for building customer loyalty through exceptional listening, relationship building, and strong written and verbal communication. * Demonstrated consultative experience, ability to influence, resourceful. * Exceptional listening and relationship building skill. * Creative problem\-solving, eager to find customized solutions. * Experience owning or working in a small business a plus. * High school diploma or equivalent required. * Bachelor’s degree preferred \- Education benefits available. * Service vocation to contact customers. We back you with benefits that support your holistic well\-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: * Competitive base salaries * Bonus incentives * Support for financial\-well\-being and retirement * Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) * Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need * Generous paid parental leave policies (depending on your location) * Free access to global on\-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counseling support through our Healthy Minds program * Career development and training opportunities Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

At American Express, our culture is built on a 175\-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well\-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. ### **How will you make an impact in this role?** As a Customer Care Professional in Back office, your goal will be to provide exceptional Relationship Care on every interaction to drive brand loyalty. American Express Customer Care Professionals deliver extraordinary care by promptly and accurately responding to customer inquiries. Customer Care Professionals strive to make it easy to do business with us, solving customer issues, while celebrating their value to us. You will be responsible for evaluating and analyzing account information and recommending tailored solutions to our customers, reinforcing the benefits of membership by providing relevant offers that deepen customer engagement with our products and services. ### **Main responsibilities:** * Deliver extraordinary customer care by responding to questions concerning customer accounts in a fast paced, structured customer care environment. * Resolve product or service inquiries by asking probing questions, determining the cause of the issue, selecting and articulating the best solution to drive brand advocacy. * Grow and nurture customer relationships on every interaction that results in measurable Customer value. * Document necessary account information and offer custom solutions that benefit the customer. * Deliver extraordinary results measured by customer satisfaction, effectiveness, efficiency and quality. ### **Skills \& Qualifications** * Fluency in writing and speaking in advanced German; English is a must (Excluding) * This position operates in a Monday \- Friday environment and we require availability ranging from 8 AM to 2 PM, sometimes holidays or weekends also. We require flexibility. * Demonstrated resiliency in a fast\-paced metric driven environment with proficient multitasking and navigation in a windows environment. * Customer service experience with a passion for building customer loyalty through exceptional listening, relationship building, and strong written and verbal communication. * Demonstrated consultative experience, ability to influence, resourceful. * Exceptional listening and relationship building skill. * Creative problem\-solving, eager to find customized solutions. * Experience owning or working in a small business a plus. * High school diploma or equivalent required. * Bachelor’s degree preferred \- Education benefits available. * Service vocation to contact customers. We back you with benefits that support your holistic well\-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: * Competitive base salaries * Bonus incentives * Support for financial\-well\-being and retirement * Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) * Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need * Generous paid parental leave policies (depending on your location) * Free access to global on\-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counseling support through our Healthy Minds program * Career development and training opportunities Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

At American Express, our culture is built on a 175\-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well\-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. ### **How will you make an impact in this role?** As a Customer Care Professional in Back office, your goal will be to provide exceptional Relationship Care on every interaction to drive brand loyalty. American Express Customer Care Professionals deliver extraordinary care by promptly and accurately responding to customer inquiries. Customer Care Professionals strive to make it easy to do business with us, solving customer issues, while celebrating their value to us. You will be responsible for evaluating and analyzing account information and recommending tailored solutions to our customers, reinforcing the benefits of membership by providing relevant offers that deepen customer engagement with our products and services. ### **Main responsibilities:** • Deliver extraordinary customer care by responding to questions concerning customer accounts in a fast paced, structured customer care environment. • Resolve product or service inquiries by asking probing questions, determining the cause of the issue, selecting and articulating the best solution to drive brand advocacy. • Grow and nurture customer relationships on every interaction that results in measurable Customer value. • Document necessary account information and offer custom solutions that benefit the customer. • Deliver extraordinary results measured by customer satisfaction, effectiveness, efficiency and quality. ### **Skills \& Qualifications** • Fluency in writing and speaking in advanced French; English is a must (Excluding) • This position operates in a Monday \- Friday environment and we require availability ranging from 8 AM to 2 PM, sometimes holidays or weekends also. We require flexibility. • Demonstrated resiliency in a fast\-paced metric driven environment with proficient multitasking and navigation in a windows environment. • Customer service experience with a passion for building customer loyalty through exceptional listening, relationship building, and strong written and verbal communication. • Demonstrated consultative experience, ability to influence, resourceful. • Exceptional listening and relationship building skill. • Creative problem\-solving, eager to find customized solutions. • Experience owning or working in a small business a plus. • High school diploma or equivalent required. • Bachelor’s degree preferred \- Education benefits available. • Service vocation to contact customers. We back you with benefits that support your holistic well\-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: * Competitive base salaries * Bonus incentives * Support for financial\-well\-being and retirement * Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) * Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need * Generous paid parental leave policies (depending on your location) * Free access to global on\-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counseling support through our Healthy Minds program * Career development and training opportunities Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.