Help Desk for Management Software - Rosario

Description

Job Summary: We are seeking an Account Manager to provide assistance and proactive management to management software customers, maintaining personalized contact. Key Responsibilities: 1. Tracking and management of issues reported by the customer 2. Proactive identification of needs and solution management 3. Maintaining personalized contact with assigned customers We are looking for an Account Manager to provide assistance for our Management Software · Location: Rosario, Santa Fe · Imagine: · Tracking and managing all issues reported by the customer. · Proactively identifying customer needs; reporting and managing solutions. · Maintaining personalized contact—via telephone, electronic means, and/or in person—with all assigned customers, even when they are not requesting or complaining about any service. · · Requirements: · Excellent disposition to assist customers. · Knowledge of ERP systems / administration / accounting or related fields. · Full-time on-site work mode. · · · NeuralSoft, pioneers in Cloud ERP Software. Since 1999, we have operated state-of-the-art, proprietary data centers. We developed FastPrg, the only Argentine programming language.-Requirements- Minimum Education: Tertiary 3 years of experience Keywords: help, help desk, assistance, counter, desk, exhibitor, display