Summary: Seeking empathetic Intake Specialists to handle administrative tasks, manage communications, draft documents, and organize client information while providing exceptional customer service. Highlights: 1. Support administrative tasks and manage client communications 2. Draft letters of representation and maintain accurate documentation 3. Provide exceptional customer service with empathy and patience **Job Title:** Intake Specialist On\-site for first 2 months (Central Time), then remote Start Date: ASAP Openings: 10 Schedule * **First 2 months (On\-site):** Monday to Friday, 10:00 a.m.–7:00 p.m. or 11:00 a.m.–8:00 p.m. CT. * **After 2 months (Remote):** Saturday to Wednesday, off Thursday \& Friday (same hours). * **Rotating monthly shifts:** One month Mon–Fri, next month Sat–Wed. Role Overview We are seeking **Intake Specialists** to support administrative tasks, handle inbound/outbound calls, draft letters of representation, gather client information, and organize files. Candidates must demonstrate empathy, emotional intelligence, and strong customer service skills. Key Responsibilities * Handle inbound/outbound calls and gather client information. * Manage email communications promptly and professionally. * Draft letters of representation and reports. * Organize files in Dropbox and maintain accurate documentation. * Provide exceptional customer service with empathy and patience. Requirements * 1–2 years of customer service experience. * Excellent English communication skills. * Ability to type while listening to clients. * High emotional intelligence, empathy, and patience. * Proactive, self\-sufficient, and adaptable. \#Administrativa25 Job Type: Full\-time Work Location: Hybrid remote in Buenos Aires, Buenos Aires