At **#EquipoDespegar**, we are a team of exceptional professionals dedicated to creating the best travel experiences—experiences that enrich people’s lives. We work collaboratively, take ownership, aren’t afraid to make mistakes, and always strive for more. **#EquipoDespegar** means growth, development, setting ambitious goals—and never stopping until they’re achieved. We innovate, create, learn from our mistakes, and thereby solidify our position as Latin America’s leading travel platform. We solve complex problems and develop new, technology-driven solutions to stay at the forefront of the travel industry. **We have a new challenge for those who:** * Take ownership of their professional development and seek to maximize their talent. * Act as central information hubs and aspire to deliver high-quality solutions. * Are natural ‘pushers’—people who drive things forward. * Are demanding, competitive, unwilling to settle for mere compliance, and constantly aim to surpass themselves. Join our Identity and Access Management (IAM) Team! **What challenges await you?** As a core member of our Identity Management (IDM) team, you will be responsible for high-quality identity and access management and automation—contributing directly to the security and efficiency of the company’s systems. This role offers an excellent opportunity to build expertise in a critical area of cybersecurity while actively participating in continuous process improvement. ### **Your key responsibilities will include:** * **ABM Automation:** Design, develop, and implement scripts and workflows (using Python, n8n, Playwright, and other tools) to fully automate Add, Modify, and Remove (ABM) processes—including applying Artificial Intelligence (AI) to optimize decision-making—and execute daily operational access management across company systems. * **Incident Analysis and Resolution:** Provide first- and second-level support for complex access-related incidents, using tools such as Jira for tracking. * **Process Analysis and Optimization:** Leverage your analytical skills to identify, map, and transform manual access management processes into automated, scalable solutions—contributing to continuous improvement. * **Database Querying:** Execute SQL queries to validate data and analyze ABM workflow performance. ### **Who are we looking for?** * We seek a highly motivated, proactive professional with strong analytical capabilities and an automation-oriented mindset—someone able to adapt to a dynamic environment, propose continuous improvements, and demonstrate a firm commitment to information protection. ### **What are we looking for?** * Education: University degree in Computer Science, Engineering, or related fields. * Experience: Minimum 1–2 years of experience in cybersecurity, system administration, advanced technical support, and/or automation development. * Analytical Ability: Strong problem-analysis skills, pattern recognition, and capacity to propose efficient solutions for process optimization and automation. * Automation: Practical experience with scripting or programming languages—preferably Python—for task automation. * Key Tools: Knowledge and hands-on experience with Artificial Intelligence (AI), Active Directory (AD), n8n, SQL, GitHub, and Jira. ### **Nice to have:** * Knowledge and experience with cloud environments (e.g., AWS). * Knowledge and experience with Oracle EBS. * Proficiency or experience with Linux and Windows operating systems. * Proficiency in English and/or Portuguese. **What we offer:** 📌 To join an industry-leading company. 📌 To be part of a passionate team of professionals who love traveling—and who use technology to make travel possible for others. 📌 To join a team that leverages technology as a vehicle for innovation and opportunity resolution. 📌 To build your own career in a competitive and challenging world. If you want to join a unique market team—one that loves solving problems, innovating, and creating value—join us! Make Despegar your next destination! *At Grupo Despegar, we are committed to fostering an inclusive workplace where meritocracy and equal opportunity are integral to all our talent management processes—and where diversity is embraced as a core element of our continuously evolving culture.* We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.