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Cash and Credit Management Services (CCMS-CFM)

Responsibilities/Authorities Maintain healthy **working capital** by ensuring correct and timely issuance of invoices, receivables are collected within payment term and cash receipts are applied as per remittance advice. **PROCESSES** **Receivables Management** * Coordinate with Clients following a well\-defined process to ensure invoices are received \& approved. Negotiate payment date in accordance with agreed payment terms. * Work with other parts of the Cash and Credit Management Services/OTC Process * Document calls and all communication in the Collection Tool with updates, and follow through to next steps as appropriate. * Escalate disputes to Client team, understand and implement resolution as appropriate. * Resolve bottlenecks preventing payment (e.g. client does not have copy invoice, no P.O. quoted, etc.) * Negotiate promise to pay dates and escalate if agreement cannot be reached. * Build and maintain strong relationship with both client and Accenture Client Team, to expedite payments and improve cashflows. * Report on key reasons for non\-payment and recommend remedial action. * Business Operator Mentality to be incorporated and addressed for each decision. * Consistently reach collection target. Reduce Days Billing Outstanding and ensure overdue is kept to a minimum. **Cash Application** * Support the Cash Application process and team in a centralised, multilingual Service Centre environment. * Processing of client receipts against open invoices. * Troubleshoot unidentified receipts/ receipts without remittance information to determine client/ invoices being paid. * Send unapplied cash notifications to appropriate Receivables Management Collector or Local Finance personnel where above tasks have not been conclusive. * Identify SAP GL Codes, with WBS elements, cost centre or profit centre for non\-client receipts and journal. * Daily reconciliation of all Clearing accounts to ensure all receipts are accounted for. * Demonstrate understanding of the reconciliation process and understand the accounting impact of incorrect entries within the cash application process. * Ensure Global internal controls are completed daily and internal controls within CA are adhered to. * Maintain service level with customer base – Measure progress against SLA and consistently satisfy customer in a ‘metrics focused’ organisation. * Assist Teams with maintaining and exceeding Operation Excellence, ensuring full compliance with internal and external audit reviews. * Provide reporting to management on issues, projects and processing statistics (unapplied, credit notes etc.) * Carry out tasks to develop and attain team objectives. * Support other countries outside your core portfolio when required and be adaptable to changing needs of the team and our customers. * Ensure completeness and accuracy of accounting entries in relation to US and Local GAAP. * Actively participate in the Monthly CCMS meetings and Cash Application Team Meetings. * Process/Facilitate all Service Now requests received thru Portal within 16 working hours. * Ensure all emails are answered and facilitated within the day. **Billing** * Posting financial document/s in SAP * Process requests received from stakeholders accurately and in a timely manner * Identify process challenges, develop improvement processes and recommend them when applicable * Investigate and resolve any differences in financials * Facilitate all DSM portal submission received thru Service Now within 24 hours from the time the request received * Process internal customer billing change requests to allocate invoice to a different job * Answers/resolve customer queries via email, Teams chat or thru call within the day * Ensure that escalation matrix is strictly followed * Processed financial documents and all other forms/records are properly stored in confidentiality and as per legal requirement * Updating daily trackers to ensure on time delivery of the reports * Ensure Global Policies are adhered to as part of Billing process requirement * Support in maintaining and exceeding Operational Maturity, ensuring full compliance with internal and external audit reviews. * Carry out tasks to develop and attain team objectives. * Support other countries outside your core portfolio when required and be adaptable to changing needs of the team and our customers. * Support in preparation of data and analysis to be presented to the Leadership Team * Work in collaboration with other local finance teams * Provide reporting to management on issues, projects, and processing statistics * Assist in quality management reviews to ensure requirements are met. **Security Roles and Responsibilities** * Shall protect confidential information that is entrusted to them or to which they are otherwise exposed. * Should not disclose any confidential Company, client, or third\-party information to anyone outside the Company, except as authorized. * Should not ever use confidential client, third\-party or Company information for personal gain or advantage. * Under no circumstances discuss with clients matters that concern other clients or engagements without the express authorization of such other clients. * Must immediately open and act upon security communications from Protecting Accenture. **Education** Bachelor’s degree holder in Accountancy or Finance\-related course. **Work Experience** Minimum of 2 years experience in Accounting. Accounts Receivable, General Accounting or Record\-to\-Report experience is required. Preference is given to candidates with Accounts Receivable Collections \& Reconciliation experience. Experience in the Cash Application and/or Billing are a plus but not required. With strong financial, accounting and reporting skills. Requires strong English writing and speaking skills. **Working Conditions** * May be required to proceed to other Accenture Manila buildings/locations to provide CCMS services. * May be required to render overtime as necessary and work on shifting schedule as necessary.

Pje. Centenario 130, C1405 Cdad. Autónoma de Buenos Aires, Argentina

Negotiable Salary