The **Resale Business Excellence & Profitability Management** role aims to drive financial performance and strategic initiatives for the *Technology Resale* business. This position provides analytical support to senior stakeholders, analyzes past results and future projections, identifies profitability leakage, and contributes to mitigating commercial and operational risks. It acts as a strategic integrator across sales, finance, operations, and other key teams, ensuring that resale activities are executed efficiently, profitably, and aligned with business objectives. Responsibilities: * Contribute to defining processes and guidelines ensuring economic compliance of Resale deals, guaranteeing rigorous application of commercial disciplines and processes. * Identify sources of profitability leakage and collaborate with relevant teams to establish and track improvement actions. * Lead investigations into complex commercial or operational issues impacting the resale business, including root-cause analysis and definition of improvement plans. Manage escalation processes related to operational risks within defined governance structures. * Collaborate with Resale Architects and enablement teams to maximize profitability and mitigate risks. * Work jointly with finance and commercial teams to ensure accurate forecasting and margin protection. * Promote continuous improvement in resale-related processes, tools, and workflows. * Contribute to governance structure management to anticipate and manage financial, operational, and commercial topics, mitigating risks and strengthening commercial performance. * Draft proposals for business process improvements and best practices. * Support, train, and guide the resale team to maximize business profitability. * Gather and document business requirements for tooling and automation initiatives. * Mandatory Requirements: * Effective management of senior stakeholders. * Strong analytical and problem-solving skills. * Prior experience in service improvement initiatives (*Service Improvement*). * Advanced English / bilingual Desirable Requirements: * Financial knowledge