Business Analyst - Platforms and Tools Strategy

Description

Summary: The Channel Tools & Platforms Manager oversees and optimizes the ecosystem of tools and platforms supporting partner, distribution, and channel account management. Highlights: 1. Manage and continuously improve channel-related platforms 2. Lead cross-functional projects to implement new tools or system updates 3. Maintain strong relationships with external technology providers ### **General Information** Req \# WD00100745 Career area: Sales Support Country/Region: Argentina State: Capital Federal City: CABA Date: Friday, June 26, 2026 Working time: Full\-time **Additional Locations**: * Argentina \- Capital Federal \- CABA ### **Why Work at Lenovo** We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$83 billion revenue global technology powerhouse, ranked \#196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full\-stack portfolio of AI\-enabled, AI\-ready, and AI\-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world\-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992\) (ADR: LNVGY). This transformation together with Lenovo’s world\-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub. ### **Description and Requirements** The Channel Tools \& Platforms Manager is responsible for overseeing and optimizing the ecosystem of tools and platforms that support partner, distribution, and channel account management. This role ensures that systems are efficient, integrated, and aligned with business objectives to drive productivity, partner engagement, and operational excellence. **Key Responsibilities** * **Platform Ownership \& Optimization** Manage and continuously improve channel\-related platforms, including, partner portals, incentive management tools, communication and marketing tools and contribute to reporting dashboards, ensuring they meet evolving business needs. * **Business Alignment \& Requirements Management** Work closely with GEO business leaders and stakeholders to understand requirements, identify gaps, and translate them into actionable system enhancements that improve user experience and efficiency. * **System Integration \& Operations** Oversee integrations and ongoing improvment of tools in collaboration with DTIT and LXG teams, external vendors, and internal stakeholders, ensuring seamless functionality and minimal disruption. * **User Enablement \& Training** Develop and deliver comprehensive training programs, user documentation, and support materials to drive adoption and maximize effective use of platforms across the organization. * **Performance Monitoring \& Continuous Improvement** Track platform performance through analytics, user feedback, and usage insights to identify improvement opportunities and proactively resolve issues. * **Project Leadership** Lead cross\-functional projects to implement new tools or roll out system updates, ensuring alignment on objectives, timelines, and deliverables. * **Governance, Security \& Compliance** Ensure all platforms comply with data privacy regulations, security standards, and internal company policies. * **Vendor \& Stakeholder Management** Maintain strong relationships with external technology providers and internal teams to stay aligned with product roadmaps, innovations, and evolving business requirements. **Key Skills \& Competencies** * Strong understanding of partner ecosystems and channel operations * Experience with platform integrations and system lifecycle management * Project and stakeholder management across cross\-functional teams * Analytical mindset with ability to leverage data for decision\-making * Strong communication and training capabilities * Familiarity with data privacy, governance, and compliance standards **Success Measures** * Increased platform adoption and user engagement * Improved partner experience and satisfaction * Reduction in system issues and resolution times * Successful delivery of system enhancements and projects on time Measurable productivity gains for channel teams **Additional Locations**: * Argentina \- Capital Federal \- CABA * Argentina * Argentina \- Capital Federal * Argentina \- Capital Federal \- CABA