Facilities Analyst

Description

Job Summary: We are seeking a Facilities Analyst to manage service providers, coordinate service requests, and support store operations at a fashion company. Key Highlights: 1. Manages suppliers and facilities services, with a focus on retail. 2. Supports the opening of new stores and ensures service availability. 3. Promotes innovation and professional development in a collaborative environment. We are the leading power house of brands in the fashion accessories and lifestyle segment through our brands Todomoda and Isadora · We work with passion, creativity, and innovation, constantly launching new projects to surprise and touch the hearts of those who choose us every day. · Join our Services team as a Facilities Analyst! · For this challenge, we seek individuals who: Spread positive energy and connect with those who choose us. Enjoy teamwork and give their best. Pursue self-development and growth. Promote clear, close, and respectful communication that values diverse perspectives. · In the Services area, you will: Internal customer service and end-to-end management of service providers: price and payment terms negotiation. Communication with stores and internal departments regarding incidents. Procurement and management of Facilities services (Staff, CM, Logistics, and Operations): tracking of Operations service requests: water dispensers, pest control, monitoring, music licensing entities, mobile telephony, fixed telephony, internet, vending machines, snacks, cleaning, landscaping, air fresheners. Coordination of occasional works at stores. Purchase order management and follow-up. Billing control, validation of delivered services, and coordination with Administration for allocation and payment. Supplier performance evaluation and follow-up. Definition and monitoring of service level agreements (SLAs), and proposal of improvements or supplier consolidation. Control of service billing and submission of allocated invoices to Administration. Follow-up on supplier payments. Maintain updated cost center database for payroll. Update and administration of service database (stores and staff). Management of onboarding, offboarding, and modifications. Coordination of corporate services (catering, cleaning, general office support). Contract management and archiving. Billing control of travel agencies via Blue Docs requests and preparation of monthly expense reports by cost center. Support for new store openings, ensuring service availability and adherence to operational timelines. Preparation of management reports and tracking of departmental KPIs. · We value: Advanced proficiency in Microsoft Office (especially Excel) SAP knowledge (desirable) Experience in supplier and service management Knowledge of procurement processes and billing control Retail experience or multi-location management experience (desirable) Familiarity with Artificial Intelligence tools. · We offer: · The opportunity to join a continuously expanding company where the team is at its heart. Knowledge sharing, learning opportunities, and professional development. A dynamic environment driving innovation by integrating new technologies to make processes more agile, creative, and efficient. Membership in a community inspiring us to aim higher, fostering individual talent and enhancing team performance. An excellent work climate in an environment characterized by freedom and equality. · We’ve designed a comprehensive well-being and benefits program for our community · Your well-being first: Private healthcare, fresh fruit in the office, and gym discounts. Flexible experiences for you: Hybrid work model, flexible hours, flexible Fridays year-round, three weeks of vacation, work-anywhere policy, half-days off, birthday off, and more. Positive energy shared: Celebrating together and enjoying corporate benefits on special occasions. Supporting your development: Discounts on language platforms (English & Portuguese), partnerships with universities and training centers. Supporting unique life moments: Expanded family leave policies—including maternity, paternity, and adoption leave. A network of benefits: Discounts with partner brands and 30% off at Todomoda/Isadora/Todomoda Beauty/Atelier. · Is this opportunity right for you? Join us! Our growing community. Todomoda Isadora. -Requirements- Minimum education: University degree years of experience Keywords: analyst