Job Summary: We are seeking a Technical Support professional for a major university, responsible for equipment diagnostics, repair and maintenance, inventory management, and coordination with suppliers. Key Responsibilities: 1. PC, laptop, and peripheral diagnostics and maintenance 2. Equipment assembly, configuration, and upgrading 3. On-site and remote technical support for failures We are Ecosistemas Global, a technology company that connects our clients with tailored, comprehensive, and innovative solutions. We operate in more than 15 countries, including Argentina, Chile, Brazil, Mexico, the United States, and Spain. With 30 years of experience and a multidisciplinary team of over 500 professionals, we are driven by our commitment to growing every project and client we work with. We want you to be part of this great team! · What are we looking for? A Technical Support professional to join a major university. · Work location: Victoria, San Fernando Work modality: 100% on-site Working hours: Monday to Friday, 7:30 AM to 3:30 PM; Saturdays, 5 hours · What will your responsibilities be? In this role, you will have the opportunity to: Perform diagnostics, repair, and maintenance of PCs, laptops, and peripherals used by faculty and administrative staff, laboratories, and classrooms. Assemble, configure, and upgrade desktop and portable equipment. Provide on-site and remote technical support for hardware and basic software failures. Manage stock and inventory of equipment and spare parts. Log incidents in the ticketing system and track them until resolution. Coordinate with suppliers for repairs and warranty claims. What do we require? You must have: Proven experience in technical support with a focus on hardware (minimum 1 year). Knowledge of PC and laptop diagnostics and repair (component replacement, cleaning, upgrades). Proficiency in Windows 11/Linux, OS and driver installation. Basic networking knowledge: connectivity, Wi-Fi, first-level diagnostics. Remote access tools (TeamViewer, AnyDesk, RDP). An organized, proactive profile with strong user-focused attention. Residence in San Fernando or nearby areas (mandatory). Desirable: Experience in institutional-scale preventive and corrective maintenance. Knowledge of Active Directory / Azure AD. Proficiency in networked printers and multifunction devices. IT certifications (CompTIA A+ or similar). Currently pursuing a related degree. We offer excellent benefits, growth opportunities, and professional development support. At Ecosistemas Global, we believe diversity enriches our culture and perspectives, so we actively foster an inclusive environment where each individual—regardless of origin, gender, orientation, abilities, or beliefs—is not only welcome but essential to our success. We value and respect all voices, and invite you to join our team, where inclusion is a cornerstone of our values.-Requirements- Minimum education: Tertiary years of experience Keywords: support, support, support, technologist, technician, tech, technician, technology, technology, technologist