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CRM Platform Functional Consultant (Salesforce / MS 365)

**OUR MISSION** At Global Network Song, we help our clients innovate their commercial capabilities throughout the customer journey, participating in digital transformation projects aimed at improving their Sales, Commerce, Marketing, and Customer Service processes. We face the challenge of growing our practice, working with top companies in the United States and Latin America, so we are looking for passionate individuals who can help define strategies, design, and implement the best solutions. Within the **Commerce & Sales** area, you will play a key and strategic role in our Consulting business, supporting transformation projects for our clients. You will have access to training and professional development in a dynamic and evolving environment where the most senior team members will serve as your mentors and coaches. You will have the opportunity to collaborate with various Accenture teams in multidisciplinary, globally distributed teams. **WHAT IS A DAY LIKE AS A CONSULTANT AT ACCENTURE?** Due to our project-based work model, we constantly transition between projects and remain in a continuous learning process. We study: We continuously train on new technologies and trends, as well as on consulting best practices. This enables us to quickly adapt and address each new project effectively. We diagnose: We work virtually or on-site with our clients to gather relevant information and understand their current situation and aspirations. We design: We shape the optimal future state, leveraging Accenture’s experience and know-how to identify the best solutions for our clients’ challenges, creating competitive advantages for their organizations. We recommend: We present a transformation plan with clear benefits along with the corresponding investment and effort requirements. We share: We exchange our experiences with team members and learn from others’ experiences. **MANDATORY REQUIREMENTS:** * Advanced or bilingual English proficiency. * Education: Graduate of Engineering, Marketing, Business Administration, Economics, or related fields. * At least 3 years of prior experience implementing CRM Salesforce / MS Dynamics 365 **✔ IF YOUR PROFILE MATCHES SOME OF THESE CRITERIA:** * Experience in sales or sales support, marketing, preferably also in consulting, with use of digital platforms & automation. Ideally in Sales Operations & Sales Effectiveness areas. * Knowledge of sales and quotation processes across the entire customer lifecycle, from product configuration, pricing, contract management, through to sales conversion and order management. Price analysis and approval processes. **PREFERRED QUALIFICATIONS:** * A master's degree or other postgraduate studies, as well as additional certifications, will be valued. * Profile with strong problem-solving skills, good data handling, knowledge of Design Thinking, and experience with agile methodologies and project management. * Effective communication skills, storytelling abilities, and capability to build relationships with colleagues and clients. * Experience in consulting and/or sales transformation projects across various industries. * Interest in working with digital platforms, from design through configuration and implementation. * Proficiency with analytics tools such as Power BI, Tableau, etc., and data modeling. * Knowledge in process design and automation.

Bartolomé Mitre 1890, B7600 Mar del Plata, Provincia de Buenos Aires, Argentina

Negotiable Salary