Job Summary: We are seeking a Reservation Executive to manage reservations, provide information, and ensure customer satisfaction at a centrally located 3-star hotel. Key Responsibilities: 1. Manage reservations and customer inquiries professionally. 2. In-depth knowledge of room features and services. 3. Collaborate with other hotel departments. A centrally located 3-star hotel in Mar del Plata is seeking to hire a Reservation Executive: Responsibilities include managing reservations, providing information on rooms and services, and ensuring customer satisfaction. Hotel industry or tourism experience (e.g., front desk, reservations, etc.) is required, along with knowledge of hotel management systems and intermediate/advanced English proficiency. Main duties: Respond professionally to reservation requests and customer inquiries. Thoroughly understand the hotel’s room features and services. Send quotations and reservation confirmations. Maintain up-to-date rate structures and promotions. Manage reservation data in accordance with hotel policies. Resolve reservation-related inquiries and issues. Collaborate with other hotel departments. Requirements: Experience in hospitality or tourism (e.g., reception, reservations, etc.). Knowledge of hotel management systems. Intermediate/advanced level of English. Organizational skills and ability to multitask. Availability to work rotating shifts (not mandatory). Valued competencies: Friendliness and excellent customer service skills. Effective communication skills. Administrative and sales knowledge. Telephone communication skills. Organizational and planning abilities. Teamwork and proactive attitude.-Requirements- Minimum education: University degree 3 years of experience Age: between 25 and 45 years Keywords: director, management, governance, regency, executive, managing, executive
Mateo Gómez
Computrabajo
Mateo Gómez
Computrabajo
