JOB PROFILE Provide **direct and ongoing operational support** to the Orders and Billing department, ensuring the **correct importation, validation, and processing of orders**, and actively collaborating with involved departments to guarantee smoothness, order, and quality throughout the operational workflow. ROLE SCOPE * **Operational-administrative** role * No personnel under supervision * Work **directly as part of the team led by the department head** * High level of internal interaction * Direct impact on operational efficiency and service quality * Import orders from the **COLVEN order platform** * Validate order information: * customer data * pricing * commercial terms * overall operational consistency * Coordinate with the **Customer Accounts department** regarding order authorization * Issue invoices according to the established workflow * Coordinate with the **Dispatch department** for order release and preparation * Interact with the **Commercial department** in case of inconsistencies * Track orders until their proper completion * On-site work * Working hours: Monday to Friday, 8:00 to 17:00 hs * Functionally reports to the **department head** * Hierarchically reports to **Management / Administrative department** Education * Administrative, accounting, or related studies (mandatory) Experience * Prior experience in operational administrative tasks * Experience in order processing, billing, or commercial workflows (highly valued) * Execution capability, organization, and learning ability are prioritized over seniority * Proficient use of computer tools * Experience with management systems (ERP) or administrative platforms * Ability to work with **external platforms and internal systems** * Strong information and documentation handling skills Position type: Full-time Work location: On-site employment