We are seeking a highly skilled and experienced **Senior Network Support Engineer** to join our team. This individual will be responsible for providing advanced\-level support for our global data network, serving as level 3 support for all network\-related tasks and troubleshooting. The ideal candidate will design, develop, and deploy LAN/WAN network infrastructure and ensure its reliability and security. If you are interested in this opportunity – apply! EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi\-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting\-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential. **Responsibilities** * Design, develop, and deploy LAN/WAN network infrastructure * Provide 3rd level troubleshooting for all LAN/WAN alerts and issues * Maintain all monitoring and reporting systems * Produce and maintain documentation for all systems deployed * Perform on\-call duty for non\-business hours support as per shift assignments * Perform administrative tasks pertaining to time entry and status reporting * Configure and install various network devices and services * Perform network maintenance and system upgrades * Monitor performance, system availability, and reliability * Monitor system resource utilization, trending, and capacity planning * Work within established configuration and change management policies * Implement security tools, policies, and procedures * Liaise with vendors and other IT personnel for problem resolution * Maintain 24x7 availability for support * Conduct technical trainings to internal resources **Requirements** * 3\+ years of experience in a network support role * CCNP Certification required * B.A. Degree / B.S. Degree in a relevant field * Azure/cloud\-based networking expertise * Experience with SDWAN, Cisco Firepower preferred * Experience in troubleshooting complex network issues * Proficiency in configuring and troubleshooting Cisco network devices * Experience with Next Gen Firewalls, Cisco ISE, and wireless technologies * Knowledge of routing protocols, LAN switching, and TCP/IP protocol suite * Experience with network security practices * Experience with firewall cloud services, Zscaler preferred * Familiarity with applications such as SAP, Citrix, Portal, etc. * Strong communication and documentation skills * Fluent English communication skills at a B2\+ level **Nice to have** * Additional certifications such as CCIE * Experience in a global network environment * Proficiency in additional network technologies and protocols **We offer** * Connectivity Bonus (15,000 ARS are paid with a salary receipt at the end of each month as a non\-wages concept). * Medicina Prepaga (It covers the collaborator and direct family group). * Paternity Leave (Two additional days are added to what is established by law, total of 4 days). * Discounts card. * English Training (English lessons, twice per week). * Training Program (Access to multiple customized training plans according to the needs of each role within the company). * Marriage bonus (The company doubles the allowance established by law that ANSES offers). * Referral Program (Referral bonus is paid when the referral of a collaborator joins the Company). * External Agreements and Discounts. * Vacations: 14 calendar days a year *By applying to our role, you are agreeing that your personal data may be used as in set out in EPAM´s Privacy Notice and Policy.*