Automation Developer

Description

Job Summary: We are seeking a Senior Technical Analyst to join our Transformation team, focused on defining, evolving, and consolidating scalable and efficient system architectures. Key Highlights: 1. Define and evolve scalable and robust system architectures 2. Analyze, specify, and validate customer requirements 3. Business process automation **\#WeAreAssistCard**, a leading provider of comprehensive traveler assistance. Our mission is to support our customers in the event of any issue they may encounter during their travels anywhere in the world. We deliver high-quality service in their native language, available 24/7. **At Assist Card, we believe teamwork and passion are the keys to delivering the best assistance to our customers** We are currently looking for a Senior Technical Analyst to join our Transformation team. **Role Challenges:** * Collaborate with technical teams to define, evolve, and consolidate a scalable, efficient, and highly robust system architecture aligned with business needs and industry best practices. * Understand, establish, and formalize customer requirements. * Analyze, specify, develop, and validate customer and/or user requirements. * Produce requirement-specific documentation (PDD) and solution design documentation (SDD). * Ensure deliverables align with customer expectations and project scope. * Identify and analyze potential risks and implement preventive actions. * Detect, as much as possible, any omissions in user requests. * Elicit, analyze, estimate, and implement business process automation. * Propose to the customer the solution best suited to the process itself (e.g., RPA; PowerApps, etc.). * Monitor implementation of proposed solutions, collecting key data for measuring process performance. * Propose, implement, analyze, and track core KPIs for each automation initiative to suggest improvements or workflow changes within current and future processes. **Requirements:** * Advanced or completed studies in fields such as **Industrial Engineering, Systems Engineering, or related disciplines.** * Minimum 2 years of experience as an RPA Developer (Blue Prism preferred). * Foundational knowledge of Software Engineering, preferably in RPA (Blue Prism), Power Apps, Power Automate, AI Builder, AI Foundry, etc. * Knowledge of software industry quality methodologies and models. * Familiarity with agile development methodologies. * Proficiency in tools such as Advanced Excel (VBA), SQL Server, Azure DevOps, among others. * Strong analytical, proactive, and autonomous capabilities enabling comprehensive problem analysis from all angles. * Organizational skills, maintaining personal order to facilitate access to needed resources, along with interest in measuring process performance. * Ability to work collaboratively in teams with strong interpersonal skills, willingness to share information and knowledge, and openness to user input. ***Benefits*** *Swiss Medical Health Insurance \- Additional Time-Off Days \- English \& Portuguese Language Training \- Discounts on Educational Platforms \- Birthday Gift \- Office Breakfast: Snacks, Fruits \- Childcare Financial Assistance \- Traveler Assistance \- Gym Discounts* Hybrid work model: 3 days in-office / 2 remote\. Location: Saavedra, CABA \- Full-time schedule *At Assist Card, we want our employees to be the protagonists of their own professional journey,* *Are you ready to embark on a new flight?*