Quality Analyst

Description

Position Summary: JPH Lions is seeking a Quality Analyst to implement and enhance ISO management systems, collaborating across departments to optimize processes and ensure regulatory compliance. Key Highlights: 1. Comprehensive support in quality management and ISO systems (9001, 27001, etc.) 2. Strategic collaboration with various departments for continuous improvement 3. Active participation in internal and external audits Join JPH Lions as a Quality Analyst! JPH Lions is a young company providing comprehensive and customized technological solutions. We work with professionals from diverse fields to execute IT and technology projects that support the growth and development of businesses of all structures and sizes. Our purpose is to drive our clients' growth through process and service optimization, enhancing their competitiveness in the market. Within this expansion context, we seek a creative and strategic profile to lead our digital communication. Position Challenge: Your mission will be to provide comprehensive support to the management area, ensuring the correct implementation, maintenance, and continuous improvement of the system under applicable ISO standards (primarily ISO 9001, with additional support for ISO 27001, 28000, 22301, and 14001). As a strategic liaison, you will actively collaborate with all departments to guarantee that defined processes are not only followed but also generate real and tangible business value. PRIMARY RESPONSIBILITIES AND TASKS · Maintain and update documentation of the Management System (procedures, work instructions, records). · Coordinate implementation and/or recertification of ISO standards within the company. · Track nonconformities, corrective actions, and opportunities for improvement. · Monitor compliance with procedures and records across various departments. · Actively participate in internal and external audits (evidence preparation and accompaniment). · Manage quality metrics, objectives, and reports. · Ensure information traceability in internal tools (ticketing systems or other platforms). · Collaborate on continuous process improvement, adapting regulatory requirements to operational reality. · Work jointly with technical (IT, Infrastructure, Development) and administrative departments to adapt regulatory requirements to operational reality. · Report progress, deviations, and risks to the Management System responsible. · Other administrative tasks within the department JOB REQUIREMENTS Mandatory Requirements · Academic background: Completed secondary education. Graduates in Engineering (Computer, Industrial), Quality-related Bachelor’s or Technical degrees are preferred. · Minimum required experience: 2 years in similar quality management roles. · Specific technical knowledge: Demonstrable training in ISO standards (9001, 27001, 28000, 14001, 22301); process management and performance indicator handling. · Computer tools: Intermediate/advanced Excel skills and quality management systems. Non-mandatory (Desirable) Requirements · In-depth knowledge of Information Security Management Systems (ISO 27001). · Experience managing software development projects. · Knowledge of programming languages and SQL. 5. SOFT SKILLS AND COMPETENCIES · Organization: Ability to manage multiple processes and technical documentation. · Effective communication: Skill to interact with operational departments and senior management. · Proactivity and autonomy: Capacity to resolve issues with minimal supervision. · Results orientation: Focus on achieving certification standards. · Confidentiality and professional ethics: Sensitive handling of audit-related information. 6. EMPLOYMENT CONDITIONS · Working hours: Monday to Friday, 9:00–18:00 · Work modality: On-site, Monday to Friday. · Employment type: Formal employment relationship. · Offices: Villa Martelli. -Requirements- Minimum education: University degree 1 year of experience Keywords: analyst, quality, qa