Customer Experience Representative for Customer Support

Description

Job Summary: We are seeking Customer Experience Representatives to manage telephone support, resolving complaints, inquiries, and requests with comprehensive guidance. Key Highlights: 1. Team that values empathy, diversity, and collaborative work 2. End-to-end management of customer telephone support 3. Continuous training and development with growth opportunities Do you want to join a team that values empathy, diversity, and collaborative work? At Apex, we continue growing and want you to be part of it. We are looking for Customer Experience Representatives to join our team. Your role will be to manage inbound telephone support (complaints, inquiries, and service-related requests), providing comprehensive guidance on diverse inquiries—including billing, administrative, commercial, and others—and escalating cases when appropriate. We value: Availability: Full-time (Mandatory) Prior experience in sales and customer support (desirable, minimum 1 year). University or tertiary students (desirable). Must have: Proficiency in PC usage. Must have: Availability to work onsite in Resistencia. BENEFITS of joining our team: Commercial benefits (discounts on apparel, dining, health, beauty, leisure, etc.) and educational benefits (discounts on courses and tuition). Continuous training and development. Growth opportunities. Birthday gift. Exclusive raffles. With over 20 years of experience and the trust of 50 global brands, Apex America creates extraordinary interactions. You will play a key role in delivering simple and effective solutions—answering calls, resolving inquiries, and providing exceptional service. Join our mission to delight! Transform experiences with us! Be part of this challenge! We are more than 11,000 people across Argentina, Chile, Colombia, Paraguay, Brazil, Peru, and Honduras, making the world we want to see possible and real.-Requirements- Minimum education: High school years of experience Age: 18 years and older Keywords: demonstrator, fair representative, traveling salesperson, agent, representative, agente, representante, care, costumer, cliente