Job Summary: We are seeking a User Support professional for a digital payment technology company, responsible for customer attention and support. Key Points: 1. Customer attention and support 2. Problem-solving ability 3. Empathy and patience in user interactions **We are currently looking for a User Support professional for a technology company specializing in digital payment methods** **Workplace: Belgrano (CABA)** **Monday to Friday from 10:00 to 18:30 / Saturdays from 10:00 to 14:00** **Work Mode: Hybrid (4 days onsite + 1 day remote)** **REQUIREMENTS** * Strong oral and written communication skills * Empathy and patience in user interactions * Prior experience in customer service * Teamwork ability, with willingness to ask questions, share information, and consider users' needs * Good time management and task organization * Initiative and proactivity * Problem-solving ability * Flexibility and resilience in changing contexts * Ability to perform repetitive and routine tasks **RESPONSIBILITIES** * Customer attention and support **BENEFITS** * Private health insurance (OSDE or SWISS for the employee) * Welcome kit * Healthy station at the office (fruits and cereals) * Snack machine with monthly replenished credit * Game areas * Modern and bright offices * Lockers for personal belongings * Community Portal offering discount coupons and benefits in gastronomy, education, tourism, shopping, apparel, gyms, beauty, and other categories * Birthday day off + gift * Gifts for special occasions (Family Day, Children's Day, etc.) * Sports initiatives Employment type: Full-time Salary: Starting from $1,00 per month Application question(s): * What customer service experience do you have? * Desired net salary * Availability for virtual interview Workplace: Hybrid in Belgrano, Buenos Aires