Description
Job Summary:
We are seeking a systems analyst for application support, responsible for gathering requirements, implementing solutions, providing post-implementation support, and generating reports.
Key Highlights:
1. Support and analysis of applications marketed by the company
2. Direct interaction with customers for requirements gathering and implementation
3. Opportunity to work with operating systems and databases
Job Description:
We are looking for a systems analyst for supporting applications marketed by our company.
Main responsibilities include:
* Gathering and analyzing customer requirements
* Implementing the solutions we represent
* Providing post-implementation support to customers
* Escalating cases to vendors when necessary
* Generating reports and documentation for implemented solutions or based on special customer requests
Requirements:
* Proven experience of 2 years in similar positions.
* General knowledge of operating systems and databases
* Excellent customer service and interpersonal skills.
* Ability to analyze customer requirements and complex situations.
* Teamwork capability.
* Communication skills.
* Proactivity.
* Project management (desirable).