IT Support Analyst - Palermo, Capital Federal, On-site

Description

Job Summary: We are seeking an IT Technical or Support Analyst (N1/N2) with experience in microcomputer support, incident resolution, IT infrastructure monitoring and support to join our team at Ztech. Key Highlights: 1. Microcomputer support and N1/N2 incident resolution 2. IT infrastructure and networking support 3. Requires verifiable experience and service orientation JOB SEARCH — IT ANALYST / TECHNICAL SUPPORT Palermo, CABA | On-site Ztech is currently hiring an IT Technical or Support Analyst (N1/N2) to join our team. What will you do? • Providing microcomputer support to end users (primary responsibility) • Resolving Level 1 and Level 2 technical incidents and requests • Reading and interpreting monitoring alerts and taking appropriate action • Providing IT infrastructure and networking support Required Knowledge: • Microcomputing (mandatory): hardware, software, operating systems, peripherals • Networking • Zabbix • Fortinet • MikroTik • Windows Server Schedule: • Monday to Friday, 6:00 AM to 3:00 PM • 1 or 2 passive on-call shifts per month on weekends We are looking for someone with: • Verifiable experience in N1/N2 technical support • Ability to work autonomously • Strong service orientation and positive attitude Share this with someone who might be looking! . -Requirements- Minimum education: High school diploma 2 years of experience Keywords: analyst, assistance, support, soporte, technologist, technician, tech, technology, tecnologia, technologist, technologies, la, informacion, it