Administrative Assistant

Description

Position Summary: We are seeking a proactive and organized individual with excellent interpersonal skills to join our administrative team, ensuring the smooth daily operation of our buildings. Key Highlights: 1. Friendly and solution-oriented customer service 2. Maintenance management and coordination with suppliers 3. Assistance with general accounting and administrative tasks At **Faciluz Consorcios**, we specialize in comprehensive condominium management, prioritizing transparency, efficiency, and peace of mind for our clients. We seek to hire a proactive, organized individual with excellent interpersonal skills to join our administrative team. **Position Summary:** You will serve as the primary point of contact for co-owners and suppliers. Your role will be essential in ensuring the smooth daily operation of the buildings we manage, handling complaints, coordinating repairs, and assisting with general accounting and administrative tasks. **Main Responsibilities:** * **Customer Service:** Respond to inquiries and complaints from condominium owners via phone, email, and WhatsApp in a friendly and solution-oriented manner. * **Maintenance Management:** Receive repair requests, coordinate visits with suppliers (plumbers, electricians, cleaning staff, etc.), and follow up until resolution. * **Accounting Assistance:** Enter supplier invoices, monitor payments, manage collections, and assist in preparing documentation for the monthly expense settlement. * **General Administrative Tasks:** File legal and accounting documents, draft building announcements, and maintain updated databases of owners and tenants. **Requirements:** * **Experience (preferred):** **1 or 2** years of administrative experience, preferably in condominium management, real estate agencies, or related fields *(clarify whether mandatory or preferred)*. * **Computer Skills:** Proficient use of Microsoft Office (especially Excel) and email. * **Management Systems:** Familiarity with condominium management systems (e.g., ConsorcioAbierto, Octopus, etc.) is a plus. * **Soft Skills:** Excellent oral and written communication, ability to work under pressure, empathy, patience when dealing with the public, and conflict resolution skills. Employment Type: Full-time Salary: Starting at $800\.000,00 per month Application Question(s): * Desired salary Work Location: On-site employment