Job Summary: We are seeking an Administrative Information Processing Analyst with solid advanced Excel skills to manage data, provide back-office support, and resolve customer complaints. Key Highlights: 1. Analytical role focused on information processing and reconciliation. 2. Opportunity to resolve rejections and propose recovery strategies. 3. Excellent work environment and analytical mindset highly valued. A company specializing in automatic debit collection and billing services is looking to hire an Administrative Information Processing Analyst with strong Office Suite proficiency (ADVANCED EXCEL). Assigned responsibilities include: Compiling and processing remittance and payment data in Excel; providing back-office support by organizing inquiries from corporate emails; tracking and resolving customer complaints and queries; monitoring processed files and preparing basic reports (pivot tables, logical functions). File control; generating and sending submission files to clearinghouses and banks; and processing received reconciliations. Rejection resolution: analyzing reasons for payment rejections and proposing recovery strategies or data corrections. Operational reconciliation: cross-checking information between our internal systems and financial institutions’ reports. Prior experience in financial institutions, mutuals, or collection agencies—and knowledge of automatic debit collections—is highly desirable. Working hours: Monday to Friday, 08:30 to 17:30 hrs; location requirement: Northern Zone or nearby areas. Requirements: Completed secondary education. Analytical mindset; ability to identify patterns in processing errors. Intermediate/Advanced Excel (pivot tables, logical formulas, information concatenation). 1–2 years of experience in collection agencies or financial institutions (preferably in Fintech, banks, or service companies handling high transaction volumes). MANDATORY. Residence in the Northern Zone preferred. Strong analytical and problem-solving skills, goal-oriented. Offer: Immediate hiring, union-negotiated salary, social benefits, and an excellent work environment