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Customer Service Associate
Indeed
Full-time
Onsite
No experience limit
No degree limit
Pje. Centenario 130, C1405 Cdad. Autónoma de Buenos Aires, Argentina
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Description

Summary: Join a dynamic customer service team to partner with customers, exceed objectives, and drive satisfaction, utilizing strong problem-solving and interpersonal skills. Highlights: 1. Opportunity for advancement and professional business acumen development 2. Work for a stable, growing, global Fortune 500 company 3. Process orders, handle inquiries, and assist with technical issues Join Ecolab’s Customer Service team in **Buenos Aires,** and become part of a dynamic team that loves their work and enjoys each other. As a respected **Customer Service Agent**, use your high energy and social skills to partner with our customers to help them achieve maximum benefit from Ecolab’s products. As a team, we strive to exceed our objectives to help drive greater customer satisfaction. **What’s in it For You:** * Enjoy non\-traditional work hours that fit the schedule you need * Be recognized for meeting goals, and secure opportunities for advancement * Sharpen your professional business acumen * Work for a stable, growing, global Fortune 500 company * Comprehensive benefits package starting day 1 of employment. **What You Will Do:** * Process 60\-100 inbound calls per day * Manage outbound calls, depending upon volume * Must possess solid problem solving \& interpersonal skills * Handle all calls in a prompt and courteous manner * Maintain working knowledge of products, accounts, Ecolab representatives, tools and dispensing systems * Complete a call on screen accurately while speaking with the customer * Process orders, literature requests, and applies information to our customers * Develop technical and mechanical proficiency to assist customers and field staff with dispenser system issues **Minimum Qualifications:** * High school qualifications or equivalent * Proficient with Microsoft Office Suite software (Excel, Word, Access, and Outlook * Experience using Customer Service software **Preferred Qualifications:** * Bachelor’s degree completed or in process * Ability to interact professionally with others and work independently in a fast\-paced environment * Strong problem solving and interpersonal skills * Excellent verbal and written communication skills * Highly dependable team player * Ability to prioritize workload and complete responsibilities on time * Fluent in English * SAP knowledge **Nuestro compromiso con una cultura de inclusión y pertenencia** Ecolab está comprometido con el trato justo e igualitario de todas las personas colaboradoras y postulantes, y con la promoción de los principios de igualdad de oportunidades en el empleo. Reclutaremos, contrataremos, promoveremos, transferiremos y brindaremos oportunidades de desarrollo con base en las calificaciones individuales y el desempeño laboral, en todos los aspectos relacionados con el empleo, la compensación, los beneficios, las condiciones laborales y las oportunidades de crecimiento. Ecolab no discriminará a ninguna persona colaboradora ni postulante por motivos de raza, religión, color, credo, nacionalidad, estado de ciudadanía, sexo, orientación sexual, identidad y expresión de género, información genética, estado civil, edad o discapacidad.

Source:  indeed View original post
Sofía González
Indeed · HR

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Indeed
Sofía González
Indeed · HR
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