Job Summary: TD SYNNEX is seeking an Inside Account Representative to manage relationships with specific customers, drive revenue, and ensure profitability through exceptional service and critical thinking. Key Highlights: 1. Manages relationships with assigned accounts to drive revenue and profitability. 2. Collaborates with teams to coordinate proposals and solutions. 3. Develops detailed account profiles and identifies new opportunities. **About the Role:** TD SYNNEX is seeking an Inside Account Representative who can deliver results and provide exceptional customer service to our partners. In this role, you will work with specific, identified accounts. The position is responsible for daily contact with these accounts. The incumbent proactively drives revenue and margins, ensuring organizational profitability, and possesses the experience to manage complex customer issues. Take your sales career to the next level as an Inside Account Representative. **What You’ll Do:** * Manages P&L (profit and loss) for customers and territory. Must demonstrate critical thinking to successfully manage growth and profitability of the assigned territory. * Generates new business through inbound and outbound calls. * Coordinates with the field sales team to respond to RFPs (Requests for Proposal), deliver proposals to accounts, and present QBRs (Quarterly Business Reviews). * Identifies growth opportunities through research and executes expansion plans for the sales territory. * Is responsible for knowing customers within the assigned territory and building relationships at procurement, sales, and operations levels. Aligns with Supplier Management to introduce, drive, and execute objectives. Helps coordinate customer interaction with Finance and Procurement, either directly or by executing actions from these groups. * Builds and maintains detailed profiles for each account and has the ability to identify opportunities to incorporate additional TD SYNNEX solution offerings where appropriate. * Identifies potential issues and challenges and communicates them promptly to the Inside Account Executive/Senior Inside Account Executive. * Develops written documentation and procedures for assigned accounts and delegates repetitive tasks to TD SYNNEX internal support teams. * Travels/attends TD SYNNEX and industry events as needed. * Collaborates with sales support to ensure quotes/orders are processed timely and accurately. * Develops and maintains relationships at all levels with customers. * Possesses a basic understanding of TD SYNNEX strategy and initiatives and can articulate the value proposition to the customer base. * Uses project management skills to complete customer requests. **What We’re Looking For:** * Bachelor’s degree (4-year) and 1–3 years of experience, or equivalent combination of relevant experience and education. * Ability to follow instructions and request clarifications when necessary. * Strong data entry skills. * Demonstrated ability to solve complex problems, think critically, and make decisions. * Ability to communicate clearly and convey necessary information. * Ability to converse and write effectively in English and another local/regional language. * Skill in negotiating adeptly and promoting/selling ideas persuasively. * Solid organizational and time management skills, driving tasks to completion. * Ability to adapt easily to change and adjust as required. * Ability to work constructively under stress and pressure amid high workloads and tight deadlines. * Ability to uphold and promote social, ethical, and organizational standards in conducting internal and external business activities. * Ability to work independently with minimal supervision. * Ability to multitask effectively. * Ability to maintain confidentiality of sensitive information. * Ability to collaborate and build strong, effective working relationships with others. * Ability to demonstrate sensitivity to the needs, concerns, and feelings of others. * Proficiency using relevant computer systems and applications at an intermediate level. **Working Conditions:** * Professional, office environment. * Frequent Travel Required (25%). **At TD SYNNEX, our values guide everything we do:** Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact. What’s In It For You? * Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle. * Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on\-demand courses. * Elevate Your Personal Well\-Being: Boost your financial, physical, and mental well\-being through seminars, events, and our global Life Empowerment Assistance Program. * Diversity, Equity Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer\-to\-peer conversations, and equitable growth and development opportunities. * Make the Most of our Global Organization: Network with other new co\-workers within your first 30 days through our onboarding program. * Connect with Your Community: Participate in internal, peer\-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives. Don’t meet every single requirement? Apply anyway. At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!
Sofía González
Indeed · HR
Sofía González
Indeed · HR
