On-site Technical Support

Description

Job Summary: We are seeking a proactive and organized On-site Technical Support professional to join our global team, with strong problem-solving skills and customer communication abilities. Key Highlights: 1. Opportunities for professional growth and development 2. Promotion of an inclusive and diverse environment 3. Acquisition and integration of new knowledge We are Ecosistemas, a global technology company that connects our clients with tailored, comprehensive, and innovative solutions. We operate in more than 15 countries, including Argentina, Chile, Brazil, Mexico, the United States, and Spain. We want you to be part of this great team! What are we looking for? An On-site Technical Support professional to join our team during daytime shifts on Saturdays, Sundays, and holidays. Workplace: Buenos Aires – Aeroparque Modality: In-person, SADOFE Schedule: 7 AM to 7 PM (with possibility of shift rotation and coverage on other days) Requirements: More than 3 years of experience in technical support and equipment maintenance. Knowledge of Hardware (PCs / Laptops), MS Office, MS Windows, Printers, basic Networking and Telephony concepts. Networking and connectivity knowledge. Proficiency with diagnostic tools and software. Proactivity and problem-solving skills; organized and self-taught. Analytical and dynamic mindset desirable for resolving Tier-1 incidents. Strong communication and interaction skills with end customers. High technical and behavioral competencies are desirable. Ability to handle high-priority situations. Attitude and capacity to acquire, integrate, and apply new knowledge, as well as share experiences and expand daily support capabilities. Ensure continuity of tasks and support immediate resolution. Excellent benefits, growth opportunities, training programs, and professional development support are offered. At Ecosistemas, we believe diversity enriches our culture and perspectives; therefore, we actively foster an inclusive environment where every individual—regardless of origin, gender, orientation, abilities, or beliefs—is not only welcome but essential to our success. We value and respect all voices and invite you to join our team, where inclusion is a core pillar of our values. -Requirements- Minimum Education: Tertiary Years of Experience Keywords: support, support, support, technologist, technician, tech, technician, technology, technology, technologist