E-commerce Customer Service Agent – Afternoon Shift – Belgrano Area, CABA

Description

Job Summary: We are seeking a dynamic and solution-oriented Customer Service Agent with excellent communication skills to provide end-to-end inquiry management and order tracking in e-commerce. Key Highlights: 1. End-to-end management of inquiries and complaints through multiple channels 2. Pre-sales and post-sales advisory to ensure an impeccable customer experience 3. Resolution of incidents on e-commerce platforms E-commerce Customer Service Agent · Are you passionate about delivering solutions and experienced in the digital world? Join our team at Linksolution S.R.L, a leading contact center company! We are looking for a dynamic, solution-oriented candidate with outstanding communication skills to join our Customer Service Department in the Belgrano area, CABA. What will be your responsibilities? · End-to-end management of inquiries and complaints via WhatsApp, email, and phone support. Order tracking and delivery coordination. Pre-sales and post-sales advisory to ensure an impeccable shopping experience. Resolution of incidents on e-commerce platforms. What are we looking for? · Experience: Minimum 1 year in similar roles (mandatory). Skills: Excellent writing, spelling, and diction. Ability to handle multiple channels simultaneously. Residence: Candidates residing in Belgrano or nearby areas (CABA) will be prioritized. Attitude: Proactivity, empathy, and customer orientation. Working Conditions: · Schedule: Monday to Friday, 3:00 PM to 9:00 PM. Saturdays: 10:00 AM to 4:00 PM. Workplace: Hybrid – On-site in Nuñez area, CABA Apply now!!! -Requirements- Minimum education: High school diploma 1 year of experience Age: between 21 and 55 years Keywords: operator, operative, operator, care, customer, client, area