We are looking for an experienced **Senior Salesforce Administrator** to join our team and take ownership of the ongoing optimization, configuration, and scalability of our Salesforce platform. In this critical role, you will manage strategic projects and ensure system health to streamline processes and enhance business operations. EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi\-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting\-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential. **Responsibilities** * Perform comprehensive Salesforce administration, including user management (access, roles, permissions), object/field configuration, workflows, and data integrity * Configure and manage Salesforce features such as custom objects, page layouts, Process Builder, and Lightning Flows to support business requirements * Collaborate with stakeholders and technical teams to gather requirements, translate needs into functional specifications, and propose scalable solutions * Oversee licensing management, imports, exports, backups, and data cleansing while driving user adoption through clear documentation and training * Troubleshoot complex escalations, provide technical guidance, and ensure the team stays up\-to\-date with Salesforce releases and best practices * Lead Salesforce\-related projects, including planning, requirements definition, and execution while maintaining alignment with business goals * Develop processes and resources such as FAQs and knowledge\-sharing materials to aid in user education and adoption * Support analytics and dashboard creation to empower data visualization and strategic decision\-making **Requirements** * Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field, or equivalent experience * 3\+ years of hands\-on experience as a Salesforce Administrator with progressive responsibility * 2\+ years of experience managing Salesforce\-related projects, including planning, requirements gathering, and execution * Core Salesforce Administration experience in user management, custom objects/fields, page layouts, and data integrity * Proficiency in building workflows, Process Builders, and advanced Lightning Flows * Competency in gathering requirements, translating business needs into functional specifications, and designing scalable solutions * Background in project management, including implementation of Salesforce solutions from concept to completion * Showcase of communication and collaboration skills, including liaising with various stakeholders, documenting processes, and creating training materials * Knowledge of troubleshooting, handling complex escalations, and staying current with Salesforce releases * English level of minimum B2 (Upper\-Intermediate) for effective communication **Nice to have** * Salesforce Advanced Administrator Certification or additional certifications such as Platform App Builder, Sales Cloud Consultant, Service Cloud Consultant, etc. * Familiarity with Salesforce Lightning for enhanced user interface management * Expertise in Salesforce integrations to connect CRM with other platforms * Background in Agile methodologies for project workflows * Experience in analytics and dashboard creation to drive insights and reporting **We offer** * Connectivity Bonus (15,000 ARS are paid with a salary receipt at the end of each month as a non\-wages concept). * Medicina Prepaga (It covers the collaborator and direct family group). * Paternity Leave (Two additional days are added to what is established by law, total of 4 days). * Discounts card. * English Training (English lessons, twice per week). * Training Program (Access to multiple customized training plans according to the needs of each role within the company). * Marriage bonus (The company doubles the allowance established by law that ANSES offers). * Referral Program (Referral bonus is paid when the referral of a collaborator joins the Company). * External Agreements and Discounts. * Vacations: 14 calendar days a year *By applying to our role, you are agreeing that your personal data may be used as in set out in EPAM´s Privacy Notice and Policy.*