Summary: We are seeking a Customer Success Specialist to expand our Argentine market, build strong client relationships, and ensure clients maximize our digital learning solutions. Highlights: 1. Foster client engagement and drive long-term growth. 2. Thrive in a fast-paced, dynamic environment. 3. Help businesses upskill their workforce and grow your career. ### **Join Our Team \& Make an Impact** Are you passionate about building strong client relationships and driving success? We are looking for a **Customer Success Specialist** to help expand our Argentine market and ensure our clients maximize the value of our digital learning solutions. As a key partner to our clients, you will play an essential role in fostering engagement, increasing satisfaction, and driving long\-term growth. If you thrive in a **fast\-paced, dynamic environment** and enjoy making a meaningful impact, this role is for you. **What You’ll Do** * Be a trusted advisor: Build and maintain strong relationships with clients, understanding their evolving training needs. * Lead seamless onboarding: Guide new clients as a goFLUENT product expert, ensuring a smooth and impactful start. * Drive engagement and success: Analyze client data, conduct business reviews, and implement strategies to enhance satisfaction and ensure successful programmes. * Unlock growth opportunities: Identify upsell possibilities and expand client partnerships. * Champion continuous improvement: Gather feedback, optimize the learner experience, and contribute to the evolution of our digital learning solutions. * Share expertise and insights: Provide clients with industry best practices, training optimization strategies, and thought leadership in digital learning. **Why You’ll Love This Role** * Impact and Growth: Help businesses upskill their workforce while growing your career in a thriving global company. * Dynamic and Collaborative Culture: Join a diverse, supportive, and knowledge\-sharing environment where your ideas matter. * Fast\-Paced and Innovative: Be part of a company that embraces change and is shaping the future of digital learning. **What We’re Looking For** * Fluent or bilingual in Spanish * Advanced English proficiency * Passionate about customer success and relationship management * Exceptional communication and analytical skills * Highly organized and adaptable to varied projects * Proactive problem\-solver with a growth mindset * Team player who values collaboration and knowledge\-sharing * **Experience in Training, e\-Learning, or HR Solutions (SaaS) is a plus.** **What We Offer** * Dynamic, startup\-like experience within the security of a fast\-growing, 25\-year old Swiss\-based company. * Learn from top executives and visionaries in the learning and language market. * The experience of joining an innovative organization with an international, vibrant working environment. * Full on\-boarding and fast ramp mentoring program leading candidate to success. * World\-class learning experience by being a goFLUENT learner. Learn from one of our 18 business languages! * Exciting team\-building events. Eager to learn more, watch our video to discover goFLUENT in the words of our people worldwide: https://www.gofluent.com/us\-en/careers/ \#LI\-Onsite