Job Summary: We are seeking a proactive and organized individual with excellent interpersonal skills to join our administrative team, handling complaints, coordinating repairs, and assisting with accounting and administrative tasks. Key Highlights: 1. We prioritize transparency, efficiency, and peace of mind for our clients 2. You will be the primary point of contact for co-owners and suppliers 3. A fundamental role in ensuring the daily smooth operation of the buildings At **Faciluz Consorcios**, we specialize in comprehensive condominium management, prioritizing transparency, efficiency, and peace of mind for our clients. We seek to hire a proactive, organized individual with excellent interpersonal skills to join our administrative team. **Job Summary:** You will be the primary point of contact for co-owners and suppliers. Your role will be fundamental in ensuring the daily smooth operation of the buildings we manage—handling complaints, coordinating repairs, and assisting with general accounting and administrative tasks. **Main Responsibilities:** * **Customer Service:** Respond to inquiries and complaints from condominium residents via phone, email, and WhatsApp in a courteous and solution-oriented manner. * **Maintenance Management:** Receive repair requests, coordinate on-site visits with suppliers (plumbers, electricians, cleaning staff, etc.), and follow up until issues are resolved. * **Accounting Support:** Enter supplier invoices, monitor payments, manage collections, and assist in preparing documentation for the monthly expense statement. * **General Administrative Tasks:** Archive legal and accounting documents, draft building announcements, and maintain updated databases of owners and tenants. **Requirements:** * **Experience (preferred):** **1 or 2** years in administrative roles, preferably in condominium management companies, real estate agencies, or related fields *(clarify whether mandatory or preferred)*. * **Computer Skills:** Proficient use of Microsoft Office (especially Excel) and email. * **Management Systems:** Familiarity with condominium management systems (e.g., ConsorcioAbierto, Octopus, etc.) is a plus. * **Soft Skills:** Excellent oral and written communication, ability to work under pressure, empathy, patience in dealing with the public, and conflict resolution skills. Employment Type: Full-time Salary: Starting at $800\.000,00 per month Application Question(s): * Desired salary Work Location: On-site employment