Summary: This role involves supervising a Wholesale Lending Services team in Buenos Aires, managing daily operations, ensuring control, and driving process improvements within a complex financial environment. Highlights: 1. Opportunity to oversee a WLS function in a new expansion location. 2. Chance to drive process improvement and establish a strong control environment. 3. Work collaboratively within a highly matrixed organization. **JOB DESCRIPTION** Wholesale Lending Services (WLS) serves Asset \& Wealth Management, the Consumer \& Community Bank and the Commercial \& Investment Bank as an integrated partner, delivering end\-to\-end product support for syndicated and bilateral loan operations. We utilize our deep industry knowledge and unrivaled experience to help clients navigate federal regulations, ensuring compliance at origination, funding and throughout the life of the loan. Currently present in over 30 locations, WLS is planning an expansion into Buenos Aires and is looking for an active supervisor to oversee one of the functions in scope. The initial plans include the buildout of the 3 verticals: Real Estate and Collateral, Loan \& Agency and Specialty Products, and Originations and Loan Trading Operations. The ideal candidate will have a proven track record of supporting high volume functions in complex operational environments, while maintaining strong partnerships with global operational teams and LOBs. **Job Responsibilities:** * Manage daily activities and responsible for the disciplined delivery for one of the WLS teams in Buenos Aires, ensuring full alignment with global functional partners and stakeholders * Monitor delivery through key performance indicators * Execute an effective control environment within the team and build partnerships with key control stakeholders * Implement process improvement and share best practices * Analyze data and prepare reports to support decision\-making and operational transparency. * Communicate effectively with colleagues and stakeholders, distilling complex topics into clear, concise information. * Demonstrate ownership and accountability for assigned tasks, proactively managing issues and ensuring timely completion of deliverables. **Required qualifications and skills:** * Bachelor’s degree or equivalent work experience, with more than 5 years in operations roles; experience in financial operations is a plus. * Strong attention to detail, problem\-solving skills, and ability to synthesize data to draw appropriate conclusions. * Proven ability to work collaboratively within a highly matrixed organization and coordinate with cross\-functional teams. * Risk and control mindset, demonstrating sound judgment in balancing innovation and growth with regulatory, legal, and operational risk management. * Effective communication skills, able to present information clearly to stakeholders and clients. * Commitment to continuous improvement and high standards of quality. **Preferred qualifications and skills:** * **Internal Stakeholder Management** \- Establishes productive working relationships with internal stakeholders to drive mutually beneficial outcomes; Communicates clearly and often with internal stakeholders, keeping them involved and informed on relevant actions and impacts; Ability to modify approach based on understanding of stakeholder needs and preferences. * **Continuous Improvement** – Applies innovation and design thinking techniques to continually assess and improve the efficiency, scale, and resilience of our operating platform. * **Communication/presentation** \- Excellent written and verbal communication skills * **Problem Solving Skills** \- Solid critical thinking, attention to detail and diagnostic skills **ABOUT US** J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first\-class business in a first\-class way approach to serving clients drives everything we do. We strive to build trusted, long\-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. **ABOUT THE TEAM** J.P. Morgan’s Commercial \& Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial \& Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.