**Fixed Term Contract** **Job Summary:** In this role the Total Rewards Associate Manager will support the day\-to\-day benefits management in defined region/s, partnering with Project and Accenture HR, Total Reward teams and HR Shared Services. **Key Responsibilities** The key responsibilities include, but are not limited to: * Enrollment \- Support new joiner enrollment / change in status or separation process with employees and benefits provider within established process (including education or employee inquiries) * Data \& reporting \- Create and share data reports with vendors for the management of benefits including enrolment of employees using both vendor tools and internal excel files. * Procurement/Budgeting \- Support processing invoices and supporting new vendor payment set up and/or changes. Liaise with finance to ensure accurate benefit budgets are included in Fiscal budgets * Payroll – Liaise and be the main regional contact with payroll to ensure benefits deductions are correct. * Employee support \& education \- Provide guidance to employees regarding benefit plans, claims, benefit related payroll and eligibility inquiries. * Processing death claims/raising OH cases and income protection cases working with Project and Accenture HR Teams. * Knowledge Transfer – Support regional benefit knowledge transfer from Project to HR shared services * Vendor Management – Drive regional renewal discussions with Vendors and Brokers as required. * Policies and Education – Update local policies and HR support articles. Support regional employee communication and education sessions as required to work with vendors. * Compliance – Work with internal Data Security and Governance teams to ensure regions remain compliant with benefit changes and updates. * (As applicable) Works Council/Trade Unions – Support content creation for work councils or trade union benefit negotiations **Desired Qualifications** * Experience working in a Benefits and/or HR Operations role * Experience in creating communications and updating policies * Strong organization and time management skills * Stakeholder management skills To be filled by the recruiter