Operations Supervisor

Description

Job Summary: Supervises operational staff involved in residential collection and complementary services, ensures proper use of equipment and materials, and manages complaints to ensure taxpayer satisfaction. Key Highlights: 1. Supervision of personnel in collection and complementary services 2. Management and resolution of complaints to ensure customer satisfaction 3. Training and development of supervised personnel Join BRA! We are seeking an Operations Supervisor. · Working Hours: Sunday to Friday, 7:00 PM to 3:00 AM. Work Location: San Isidro. · What challenges await you? Supervise operational staff responsible for residential collection, street sweeping, and other complementary services. Assign and ensure proper use of materials and equipment such as mobile units, tools, safety gear, and others. Implement actions aimed at training and developing supervised personnel. Receive and resolve complaints, grievances, and service requests to achieve taxpayer, municipal agency, and inspector satisfaction. Implement immediate action plans in response to service contingencies. · What do we expect from you? Secondary school diploma and a valid driver's license. At least 1 year of experience managing personnel. Knowledge of Quality, Safety, and Hygiene policies. Organizational and planning skills. Basic proficiency in spreadsheet and word processing software. · What do we offer? Medical coverage. Lunch and snacks. Discounts on insurance, food products, and more. Professional development: University partnerships offering various academic programs. -Requirements- Minimum Education: Secondary School 1 year of experience Keywords: resident, supervisor, assistant manager, coordinator, responsible person, manager, captain, operations, operational