Monitoring and Observability Specialist (Grafana Stack)

Description

Job Summary: We are seeking a Monitoring and Observability Specialist to join our 24/7 operations team, designing and maintaining monitoring solutions in complex environments. Key Highlights: 1. Excellent work environment promoting collaboration and respect. 2. Professional growth through training and new technical challenges. 3. DevOps culture fostering autonomy and iterative improvement. Monitoring and Observability Specialist (Grafana Stack) – 24/7 Service Do you have experience monitoring complex environments and are passionate about modern observability? We are looking for a Monitoring Specialist to join our 24/7 operations team, supporting our highly available platform. What will you do? Design and maintain dashboards, alerts, and metrics using Fluent\-bit, Alloy, Grafana, Mimir, Loki, and Tempo. Automate monitoring and alerting tasks in containerized (Docker/Kubernetes) and VM-based environments. Define SLIs/SLOs jointly with development and SRE teams. Ensure 24/7 availability of Monitoring and Observability platforms. Create and maintain automation scripts (Bash, Python, etc.). Contribute to continuous improvement of our monitoring and incident response processes. We are a global technology company dedicated to simplifying banking experiences. Through our business solutions, we inspire financial institutions to take their digital transformation to the next level. We are proud to be a key strategic partner for renowned clients across Latin America, North America, and Europe, helping them become the banks their customers prefer. We build innovative, customer-centric products enabling over 50 million people to manage their finances independently. Requirements ✅ What we need from you +3 years of experience in monitoring and observability for SaaS and on-premise platforms. Proficiency in the stack (Alloy, Fluent\-bit, Mimir, Loki, Grafana, Tempo). Zabbix proficiency is desirable. Strong Linux skills and experience working with containers. Knowledge of automation and scripting. Experience with alerting and tracing tools. Enthusiasm for working in a dynamic, 100% collaborative environment on mission-critical, high-impact projects that make a real difference in people's lives. Nice-to-have (but not mandatory) Knowledge of Elastic Stack and OpenTelemetry. Certifications in Kubernetes, Linux, or observability tools. Experience in CI/CD environments. Benefits What we offer **Excellent work environment:** We promote collaboration, respect, and effective communication within a dynamic setting, with committed teams eager to improve daily. **Professional growth:** We support your professional development through training and opportunities to take on new technical and leadership challenges. **Constant challenges:** You will work on mission-critical solutions requiring analytical thinking, innovation, and a focus on continuous improvement—with direct impact on operations and user experience. **DevOps culture:** We foster autonomy, shared responsibility, iterative improvement, and collaborative work between development and operations teams. **Technological evolution:** Join an environment where adoption of new tools, modern methodologies, and practices oriented toward technical excellence is actively encouraged.