Administrative

Description

Job Summary: We are seeking a proactive and organized individual with excellent interpersonal skills to join our administrative team, handling complaints, coordinating repairs, and assisting with accounting tasks. Key Highlights: 1. A fundamental role in ensuring the daily smooth operation of buildings 2. The first point of contact with co-owners and suppliers 3. Customer service and maintenance management At **Faciluz Consorcios**, we specialize in comprehensive condominium management, prioritizing transparency, efficiency, and peace of mind for our clients. We seek to onboard a proactive, organized individual with excellent interpersonal skills to join our administrative team. **Job Summary:** You will serve as the first point of contact for co-owners and suppliers. Your role will be essential in ensuring the daily smooth operation of the buildings we manage, handling complaints, coordinating repairs, and assisting with general accounting and administrative tasks. **Main Responsibilities:** * **Customer Service:** Respond courteously and effectively to inquiries and complaints from condominium residents via phone, email, and WhatsApp. * **Maintenance Management:** Receive repair requests, coordinate on-site visits with suppliers (plumbers, electricians, cleaning staff, etc.), and follow up until issues are resolved. * **Accounting Assistance:** Enter supplier invoices, monitor payments, manage collections, and assist in preparing documentation for monthly expense settlements. * **General Administrative Tasks:** File legal and accounting documents, draft building announcements, and keep owner and tenant databases updated. **Requirements:** * **Experience (preferred):** **1 or 2** years of administrative experience, preferably in condominium management, real estate agencies, or related fields *(clarify whether mandatory or preferred)*. * **Computer Skills:** Proficient use of Microsoft Office (especially Excel) and email. * **Management Systems:** Familiarity with condominium management systems (e.g., ConsorcioAbierto, Octopus, etc.) is a plus. * **Soft Skills:** Excellent oral and written communication, ability to work under pressure, empathy, patience in public interaction, and conflict resolution skills. Employment Type: Full-time Salary: Starting at $800\.000,00 per month Application Question(s): * Desired salary Work Location: On-site employment