Telephone Customer Service Representative

Description

Job Summary: We are seeking Customer Experience Representatives to provide customer service by handling inquiries, complaints, and requests, delivering comprehensive advice and resolving questions. Key Highlights: 1. Team that values empathy, diversity, and collaborative work 2. Ongoing training and development 3. Opportunities for growth Do you want to join a team that values empathy, diversity, and collaborative work? At Apex, we continue growing—and we want you to be part of it. We are looking for Customer Experience Representatives for Customer Service to join our team. Your role will be to manage inquiries, complaints, and requests through various communication channels (telephone and digital), aiming to deliver comprehensive advice, resolve queries, and transfer calls when appropriate. We value: - Full-time availability, including weekends (Mandatory) - Prior customer service experience (Desirable) - University or tertiary students (Desirable) - Essential: Proficiency in using PCs - Essential: Availability to work on-site in Monserrat (CABA) BENEFITS of joining our team: Commercial benefits (discounts on clothing, food & beverage, health, beauty, leisure, etc.) and educational benefits (discounts on courses and tuition fees). - Ongoing training and development - Opportunities for growth - Birthday gift - Exclusive raffles . -Requirements- Minimum education: Secondary school years of experience Age: 18 years or older Keywords: demonstrator, fair vendor, traveling salesperson, agent, representative, agente, representante, care, costumer, cliente, call, callcenter, teleoperador, telefonista, telephonist, telefonico