Job Summary: We are seeking dynamic, results-oriented Call Center representatives to manage customer interactions in collections, customer service, and sales. Key Highlights: 1. Manage customer interactions in collections, customer service, and sales. 2. Provide high-quality customer service and resolve inquiries. 3. Identify sales opportunities and offer products/services. Call Center Representative (Collections, Customer Service, and Sales) We are looking for dynamic, results-oriented individuals to join our Call Center team. Selected candidates will be responsible for managing customer interactions across collections, customer service, and sales. We seek professionals with proven experience and multitasking skills. Responsibilities Handle incoming and outgoing customer calls. Conduct effective and respectful collection activities. Provide high-quality customer service, resolving inquiries and complaints. Identify sales opportunities and offer products/services to customers. Maintain accurate records of customer interactions in the CRM system. Meet established performance targets. Requirements Proven experience of at least 2 years in a Call Center, preferably in collections, customer service, and/or sales. Proficiency in CRM systems. Excellent verbal and written communication skills. Ability to work under pressure and solve problems efficiently. Customer orientation and proactive attitude. Teamwork skills and goal-oriented mindset. -Requirements- Minimum Education: High School 2 years of experience Keywords: demonstrator, fair vendor, traveling salesperson, agent, representative, agente, representante, callcenter, teleoperator, telephone operator, telephonist, telephone
Mateo Gómez
Computrabajo
Mateo Gómez
Computrabajo
