Senior Field Technical Support Engineer - On-site in CABA and Greater Buenos Aires

Description

Job Summary: We are seeking a field technician to provide comprehensive technical support, maintenance, installation, and incident resolution for corporate clients' equipment and networks. Key Highlights: 1. Comprehensive technical support for corporate clients 2. Preventive and corrective maintenance of equipment 3. Technical incident diagnosis and resolution A technology company providing solutions to corporate clients is looking to hire a field technician to work in the technical support area, conducting on-site visits to various clients in CABA and Greater Buenos Aires. Responsibilities: • Perform preventive, corrective, and update-related maintenance tasks for all equipment to ensure normal and continuous operation. • Manage installation and proper functioning of internet connections, VPNs, and ensure network functionality. • Carry out required preventive and corrective actions to ensure infrastructure operates properly. • Address client requests and inquiries regarding internet, networks, connectivity, and software. • Provide comprehensive technical support for general devices (PCs, servers, printers, firewalls, routers). • Diagnose and resolve technical incidents in person, by phone, and remotely. • Control and maintain documentation. • Incident resolution. • Ensure proper functioning of backups and antivirus systems. Required Knowledge: • Technical secondary education (Mandatory) • Installation and repair of Windows operating systems • LAN network configuration • Outlook email client configuration • Router and firewall configuration • TCP/IP network administration, DNS, DHCP, network protocols, and connectivity device configuration. • Knowledge and administration of services with Active Directory English language proficiency (Mandatory) INDICATE DESIRED REMUNERATION . -Requirements- Minimum Education: Tertiary 5 years of experience Languages: English Skills: Cloud, Active Directory, DNS, Firewall, Installations, Networks, Operating Systems, Technical Support, VPN, Cybersecurity Analysis, Network Infrastructure Keywords: support, support, support, technologist, technician, tech, technician, technology, technology, technologist, engineers, engineer, ing, engineer