Total Number of Openings 1 The Automation \& Observability Architect defines the vision, architecture, and standards for automation and observability across OT/PCN and enterprise environments. This role provides technical leadership to design scalable, secure, and resilient solutions that enable end\-to\-end visibility and reliability of critical services. The architect partners with product owners, SREs, and platform teams to establish architectural patterns, enforce governance, and guide implementation of CI/CD, telemetry, and ITSM integrations. The position influences technology roadmaps, ensures alignment with compliance frameworks, and mentors engineering teams to deliver high\-quality, automated operations. Responsibilities for this position may include but are not limited to* Architect observability frameworks: define instrumentation standards for metrics, logs, and traces; design dashboards and alerting strategies aligned to business KPIs and user experience. * Set reliability architecture: establish SLIs/SLOs/error budgets as part of system design; embed resilience patterns and failure\-mode analysis into solutions. * Design automation pipelines: architect CI/CD workflows (Azure DevOps) for multi\-environment deployments; enforce security and compliance gates. * Integrate ITSM and telemetry: define patterns for ServiceNow integration (incident/change automation, CMDB enrichment) and ensure observability data flows into operational workflows. * Govern compliance telemetry: incorporate SolarWinds NCM outputs and device health into architectural blueprints for network and system compliance. * Lead vendor and stakeholder engagement: drive technical design sessions, evaluate third\-party solutions, and ensure interoperability with enterprise platforms. * Publish architecture artifacts: create high\-level and detailed design documents, reference architectures, and data\-flow diagrams; maintain architectural decision records. * Mentor and enable teams: guide engineers on best practices for automation, observability, and reliability; support knowledge transfer across global teams. * Influence technology strategy: contribute to roadmap planning, tool selection, and standards for observability and automation platforms. Required Qualifications* 5\+ years in software/platform engineering with at least 3\+ years in architecture or technical leadership roles. * Proven expertise in observability design (metrics/logs/traces), dashboarding, and alerting strategies for complex systems. * Strong experience architecting CI/CD pipelines (Azure DevOps or equivalent) and enforcing governance for secure deployments. * Deep understanding of SRE principles—SLIs/SLOs, error budgets—and ability to embed them in system architecture. * Hands\-on knowledge of ServiceNow ITSM and integration patterns for automation and CMDB enrichment. * Proficiency in scripting (PowerShell, Python) for automation and orchestration. * Excellent communication and stakeholder management skills; ability to present architectural decisions to technical and business audiences. Preferred Qualifications* Exposure to OT/PCN environments and associated security/compliance constraints. * Experience integrating SolarWinds NCM compliance telemetry into architectural frameworks. * Familiarity with ServiceNow CMDB/service mapping, IntegrationHub, and automation workflows. * Certifications such as ITIL 4, ServiceNow Architect or CIS, Azure Solutions Architect, or SRE Foundation. * Background in designing observability solutions using modern frameworks (e.g., OpenTelemetry) and event correlation platforms. Chevron participates in E\-Verify in certain locations as required by law.