Administrative

Description

Position Summary: We are seeking a proactive and organized individual with excellent interpersonal skills to manage daily condominium operations, provide customer service, and offer administrative support. Key Highlights: 1. Key role in the daily operation of buildings 2. Friendly and solution-oriented customer service 3. Coordination of maintenance and accounting support At **Faciluz Consorcios**, we specialize in comprehensive condominium management, prioritizing transparency, efficiency, and peace of mind for our clients. We seek to hire a proactive, organized individual with excellent interpersonal skills to join our administrative team. **Position Summary:** You will serve as the primary point of contact for co-owners and suppliers. Your role will be essential in ensuring the smooth daily operation of the buildings we manage, handling complaints, coordinating repairs, and assisting with general accounting and administrative tasks. **Main Responsibilities:** * **Customer Service:** Respond to inquiries and complaints from condominium owners via phone, email, and WhatsApp in a friendly and solution-oriented manner. * **Maintenance Management:** Receive repair requests, coordinate visits with vendors (plumbers, electricians, cleaning staff, etc.), and follow up until issues are resolved. * **Accounting Support:** Enter vendor invoices, monitor payments, manage collections, and assist in preparing documentation for monthly expense settlements. * **General Administrative Tasks:** File legal and accounting documents, draft building announcements, and maintain updated databases of owners and tenants. **Requirements:** * **Experience (Preferred):** **1 or 2** years of administrative experience, preferably in condominium management, real estate agencies, or related fields *(clarify whether mandatory or preferred)*. * **Computer Skills:** Proficient use of Microsoft Office (especially Excel) and email. * **Management Systems:** Familiarity with condominium management systems (e.g., ConsorcioAbierto, Octopus, etc.) is a plus. * **Soft Skills:** Excellent oral and written communication, ability to work under pressure, empathy, patience when interacting with the public, and conflict resolution skills. Employment Type: Full-time Salary: Starting from $800\.000,00 per month Application Question(s): * Desired salary Work Location: On-site employment