Lead Field Service Representative

Description

Job Summary: At Ecolab, we are seeking a Lead Field Service Rep for Nalco Water Paper, who will deliver contractual service and problem-resolution support to customers. Key Responsibilities: 1. Provide technical support and problem resolution to customers 2. Evaluate and operate field test equipment 3. Assist in preparing technical reports At Ecolab, we are looking for a **Lead Field Service Rep** to join our **Nalco Water Paper** division, based in **Zárate, Campana or Escobar**. **Primary Responsibilities:** o Deliver contractual service and customer assistance with problem-resolution support related to the Company’s products / applications / solutions. o Support district sales personnel in handling the Company’s service call program for existing products and services, and assist in corrective actions as appropriate. o Evaluate on-site field issues and operate required test equipment to restore systems to customer compliance. o Assist in preparing reports detailing technical issues and solutions to initiate necessary product corrective modifications and/or recommended process changes. Document value delivered to the customer whenever possible. o Provide installation resource services upon project request to meet customer needs. Services may include (but are not limited to) field surveys, installation checklists, implementation assistance services. **Minimum Requirements:** o Advanced students or graduates in Chemical Engineering or Industrial Engineering. o Intermediate to Advanced English proficiency. o Proficiency in Microsoft Office Suite. o Organizational and interpersonal communication skills. o Willingness and ability to travel. o Valid driver’s license. **Location:** Zárate, Campana or Escobar. ------------------------------------------------ **Our Commitment to an Inclusive and Belonging Culture** Ecolab is committed to fair and equal treatment of all employees and applicants, and to promoting equal employment opportunity principles. We will recruit, hire, promote, transfer, and provide development opportunities based on individual qualifications and job performance across all aspects of employment, including compensation, benefits, working conditions, and growth opportunities. Ecolab will not discriminate against any employee or applicant on the basis of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expression, genetic information, marital status, age, or disability.