Technical Support Analyst

Description

Job Summary: We are seeking a Technical Support Analyst to provide user support, configure devices, resolve incidents, and collaborate on network administration. Key Highlights: 1. Technical support and infrastructure experience. 2. Solid knowledge of Windows, Microsoft 365, and TCP/IP networks. 3. Opportunity for professional development in IT Infrastructure. We are looking for a **Technical Support Analyst** to join our Systems department. ***What will be your main responsibilities?*** * *Provide technical support to internal users.* * *Install and configure computers, peripherals, and applications.* * *Resolve hardware, software, and connectivity incidents.* * *Prepare and configure devices for new users.* * *Perform preventive maintenance tasks.* * *Document technical procedures and solutions.* * *Collaborate on basic network and infrastructure administration. ***Requirements:*** * *Students or graduates of Systems Engineering or related fields.* * *Minimum 2 years of experience in technical support or infrastructure.* * *Knowledge of Windows and Microsoft 365.* * *Interest in professional development within the IT Infrastructure area.* * *Knowledge of hardware and TCP/IP networks.* * *Residence in Pilar or nearby areas. ***What do we offer?*** * *Join a stable and continuously growing company.* * *On-site cafeteria.* * *Private health insurance (prepaga).* * *On-site work at the Pilar Industrial Park, Monday to Friday, from 7:30 AM to 4:30 PM. **We look forward to your application!** Work location: On-site employment