Description
Job Summary:
Responsible for coordinating logistics operations, managing quality and warranty claims, and ensuring customer satisfaction from sale to delivery.
Key Highlights:
1. Logistics coordination and comprehensive operations management.
2. Handling and resolution of quality and warranty claims.
3. Opportunity for professional development within a dynamic and growing company.
Key Responsibilities:
- Monitoring operations from sales confirmation to delivery.
- Coordinating logistics between plant and customer.
- Scheduling and dispatch release organization.
- Handling and management of quality and warranty claims.
- Resolving and anticipating operational conflicts.
Mandatory Requirements:
- Minimum 1 year of experience in customer service, after-sales, or administrative roles involving direct customer contact.
- Experience coordinating with various internal departments.
- Excellent oral and written communication skills.
- Proficiency in CRM systems and spreadsheet software.
- Basic knowledge of logistics.
Full-time availability (Monday to Friday, 8 AM to 5 PM).
We seek an organized, solution-oriented, patient, and service-minded candidate who wishes to grow within a dynamic company offering development opportunities.-Requirements- Minimum Education: High School
1 year of experience
Keywords: helper, assistant, auxiliary, aux, aide, operations, operaciones