Job Description: We are a leading provider of IT Outsourcing Services with global operations. We are seeking to hire an ***IT SSR Application Support Specialist***. You will provide support in the Northern Zone of Greater Buenos Aires (GBA), Pilar. **Schedule:** Shifts may be from 7:00 to 16:00, 8:00 to 17:00, or 9:00 to 18:00. **Work Modality:** Hybrid (specific arrangement to be defined) **Work Location:** Derqui, Pilar. Attractive benefits are offered, as detailed at the end of this posting. **REQUIREMENTS AND RESPONSIBILITIES** Level 2 support. Prior experience providing support for standard or proprietary market applications. Senior Service Desk Specialists. Knowledge of ITIL/ITSM. Experience meeting performance targets (KPIs, SLAs). Basic SQL knowledge. Experience supporting VIP users. Intermediate infrastructure knowledge (Windows, Networking, etc.). InvGate Microsoft SAP (desirable) HP Service Manager CA Service Manager Atlassian Jira Svcs + On-call duty (passive standby) **WHAT WE OFFER** * Comprehensive private health insurance for employee and family members at no cost. * Unilever Benefits Club; Molinos Store. * Access to a discount platform covering over 200 commercial categories (courses and certifications, languages, gyms, gastronomy, apparel, and more). * Discounts on IT and English courses. * Personal loans. * Half-day off on your birthday. * Gifts for special life events (marriage, birth, graduation, etc.). * Participation in the employee referral program. * YEL Days (free days).