**Position Overview** We are looking for a Telecommunications professional to join our Network Operations Center. This is an international team that provides 24/7 support. **IMPORTANT** Only candidates with fluent English (spoken and written) will be considered for this role. As a member of the team, you will play a key role in monitoring, analyzing, and resolving incidents across a global network of gateways and telemetry stations using satellite and ground\-based communication technologies. In addition to monitoring and first\-level support, you will also be involved in preventive and corrective maintenance of critical infrastructure systems. **Responsibilities** * Monitor operational status and connectivity of global gateway and telemetry stations. * Detect, analyze, and resolve network anomalies or failures, conduct root\-cause analysis, and escalate when necessary. * Document incidents in detail and manage tickets in the incident management system. * Ensure service continuity through real\-time monitoring and effective incident resolution. * Provide customer\-facing technical support via phone, email, and chat. * Perform preventive and corrective maintenance on teleport systems and associated infrastructure. * Collaborate with cross\-functional teams on escalations, upgrades, and system changes. * Operate and maintain monitoring and fault management tools to ensure network health and performance. **Minimum Requirements** * At least 3 years of experience in Satellite or Cellular Communications. * Bachelor’s degree in Computer Science, Electronics, Telecommunications, or related field. **REQUIREMENT** A very strong foundation in telecommunications fundamentals is essential to be considered for this role. * Hands\-on experience with RF systems, high\-power amplifiers, converters, antenna drive systems, and baseband equipment. * Accredited training, such as the CSA (Certified Satcom Associate) certification, is highly valued. * Solid knowledge of IP networks, fiber optics, modems, multiplexers, and broadband systems. * Proficiency with remote monitoring tools, diagnostics, and remote desktop platforms. * Ability to troubleshoot complex systems with minimal supervision. * Excellent communication skills in English, both written and verbal. * Flexibility and adaptability in a dynamic, fast\-paced operational environment. * Demonstrated experience with monitoring and fault management tools. Job Type: Full\-time