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Summary: Seeking a passionate Community Manager to nurture and grow the Workspace Studio community, fostering a vibrant, engaged, and supportive ecosystem. Highlights: 1. Nurture and grow a vibrant, engaged user community for Workspace Studio 2. Serve as the voice of the community internally, championing user needs 3. Collaborate on creating engaging content like best practices and product updates 00067648341 * Date published **Mar 25 2026** * Location **BuenosAires,BA\-Tucuman** **/** **Argentina** * Job category **Business Processes** * Work model **Hybrid** **Role Overview:** Workspace Studio brings AI\-powered agentic automation directly into Google Workspace, enabling users to automate complex tasks and workflows using natural language and integrations with various tools. We are seeking a passionate and proactive Community Manager (TVC) to nurture and grow the community around Workspace Studio. This role will be the bridge between our users and the internal teams, fostering a vibrant, engaged, and supportive ecosystem. You will be responsible for managing our presence on platforms like Google Chat, Discord, and other relevant forums, ensuring users feel heard, supported, and excited about Workspace Studio. **Responsibilities:** * **Community Engagement:** Monitor, moderate, and actively engage with the Workspace Studio user community across designated channels (e.g., Google Chat spaces, Discord server, potential future forums). Foster a welcoming, inclusive, and collaborative environment. * **Escalation Management:** Identify and escalate complex issues, bugs, and feature requests to the appropriate internal product, engineering, or support teams. Track escalations to ensure resolution. * **Feedback Synthesis:** Gather, synthesize, and report on community feedback, trends, sentiment, and pain points to inform product development, documentation, and support strategies. * **Reporting:** Prepare and deliver regular (e.g., weekly) reports on community health, key discussion topics, user sentiment, and engagement metrics. * **Content Collaboration:** Partner with Marketing, Product, Developer Relations, and Technical Writing teams to help create, curate, and distribute engaging content such as best practices, tips \& tricks, use case examples, and product updates. * **Advocacy:** Serve as a voice of the community internally, championing user needs and perspectives. Conversely, represent Workspace Studio authentically to the community. * **Community Guidelines:** Uphold and enforce community guidelines to ensure respectful and productive interactions. * **Relationship Building:** Identify and build relationships with key community members, power users, and advocates. * **Event Support:** Assist in promoting and supporting community\-focused events, such as webinars, AMAs, or feedback sessions. **Minimum Qualifications:** * **Proven experience in community management, social media management, or a similar role, preferably in a tech or SaaS environment.** * **Excellent written and verbal communication skills, with the ability to explain technical concepts clearly.** * **Experience using community platforms such as Discord, Google Chat, forums, etc.** * **Strong interpersonal skills and ability to build rapport with community members.** * **Ability to work independently, manage multiple tasks, and prioritize effectively.** * **Proactive problem\-solver with a user\-focused mindset.** **Preferred Qualifications:** * **Familiarity with Google Workspace products.** * **Understanding of automation concepts, AI, or workflow tools.** * **Experience working with developers or technical communities.** * **Experience with community analytics and reporting.** * **Familiarity with support ticket systems or bug tracking tools (e.g., Buganizer).** * **Experience creating engaging content for technical or business audiences.** **The Cognizant community:** We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive. * Cognizant is a global community with more than 300,000 associates around the world. * We don’t just dream of a better way – we make it happen. * We take care of our people, clients, company, communities and climate by doing what’s right. * We foster an innovative environment where you can build the career path that’s right for you. **About us:** Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry\-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ\-100 and one of Forbes World’s Best Employers 2025\) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws. If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com with your request and contact information. *Disclaimer:* *Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.* *Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.* d
