Summary: This senior, high-trust Operations Director role seeks a decisive, process-oriented leader to oversee portfolio operations and ensure operational excellence. Highlights: 1. Senior operations leadership across property portfolio 2. Own and maintain core operating systems and refine SOPs 3. Act as integration point between operations, accounting, and leadership **Operations Director** ----------------------- #### **Compensation \& Benefits** * **Monthly salary:** $4,000–$5,500 USD (based on experience) * **Performance bonus:** Tied to delivery, accuracy, and outcomes * **Paid Time Off:** 120 hours annually (15 days equivalent) * **Holidays:** Six major U.S. holidays * **Payment method:** Gusto, paid twice per month * **Schedule:** Full\-time, Monday–Friday * **Work arrangement:** Fully remote with U.S. EST overlap #### **About the Role** Latino Legends is partnering with a fast\-growing, U.S.\-based real estate investment platform to identify a highly capable **Operations Director**. Our client focuses on acquiring and operating residential communities across the United States and is building a strong operational foundation to support continued growth. This is a senior, high\-trust role for a decisive, process\-oriented leader who takes full ownership of outcomes. The Operations Director will act as the owner’s representative across the portfolio and serve as the central point of accountability for operational excellence. #### **Key Responsibilities** ##### **Portfolio Operations Leadership** * Serve as the senior operations lead across the company and property portfolio * Direct and oversee staff by assigning responsibilities, setting priorities, and ensuring timely and accurate execution * Represent ownership in matters involving residents, vendors, regulators, lenders, municipalities, and other stakeholders ##### **Systems, Process \& Execution** * Own and maintain core operating systems, ensuring consistent and correct usage * Design, document, and refine SOPs and workflows to reduce errors and prevent recurring issues * Ensure work is executed accurately and on time, without unnecessary CEO involvement ##### **Documentation \& Quality Control** * Draft and update rental agreements, renewal notices, policies, and operational templates * Perform quality assurance and consistency checks prior to distribution or execution * Maintain clean, structured documentation and file systems ##### **Cross\-Functional Coordination** * Act as the integration point between operations, accounting, investor relations, and leadership * Surface issues early, present clear options with recommendations, and drive resolutions * Prepare concise, decision\-focused briefings for executive leadership #### **Ideal Background** * 5\+ years in operations leadership, executive operations, or chief\-of\-staff–type roles * Experience working directly with founders or senior executives * Excellent written and spoken English (required) * Strong independent judgment with exceptional attention to detail * Background in real estate, finance, legal, or compliance\-heavy environments is a plus #### **Required Traits** * Direct \& proactive leadership style * Full ownership mindset—follows issues through to resolution * Strong judgment with minimal supervision * Clear, confident communicator, especially in high\-stakes situations * Calm under pressure and solution\-oriented * High standards, low ego, and strong accountability #### **Work Expectations** * Remote role with daily overlap with U.S. Eastern Time business hours * Flexibility required for urgent matters, including occasional evenings or weekends #### **Hiring Process** Shortlisted candidates will be invited to complete a case exercise assessing judgment, communication, and operational thinking