Job Summary: We are seeking a proactive and organized individual to join our administrative team, managing the daily operations of buildings and assisting with accounting and administrative tasks. Key Highlights: 1. We prioritize transparency, efficiency, and peace of mind for our clients 2. You will be the primary point of contact with co-owners and suppliers 3. Your role will be essential to the daily smooth operation of the buildings At **Faciluz Consorcios**, we specialize in comprehensive condominium management, prioritizing transparency, efficiency, and peace of mind for our clients. We seek to onboard a proactive, organized individual with excellent interpersonal skills to join our administrative team. **Job Summary:** You will be the primary point of contact with co-owners and suppliers. Your role will be fundamental to ensuring the daily smooth operation of the buildings we manage—handling complaints, coordinating repairs, and assisting with general accounting and administrative tasks. **Main Responsibilities:** * **Customer Service:** Responding to inquiries and complaints from condominium owners via phone, email, and WhatsApp in a courteous and effective manner. * **Maintenance Management:** Receiving repair requests, coordinating on-site visits with suppliers (plumbers, electricians, cleaning staff, etc.), and following up until issues are resolved. * **Accounting Support:** Entering supplier invoices, monitoring payments, managing collections, and assisting in preparing documentation for the monthly expense settlement. * **General Administrative Tasks:** Archiving legal and accounting documents, drafting building announcements, and maintaining updated databases of owners and tenants. **Requirements:** * **Experience (preferred):** **1 or 2** years in administrative roles, preferably within condominium management companies, real estate agencies, or related fields *(clarify whether mandatory or preferred)*. * **Computer Skills:** Proficiency in Microsoft Office (especially Excel) and email. * **Management Systems:** Familiarity with condominium management systems (e.g., ConsorcioAbierto, Octopus, etc.) is a plus. * **Soft Skills:** Excellent oral and written communication, ability to work under pressure, empathy, patience when interacting with the public, and conflict resolution skills. Salary: Starting at $800\.000,00 per hour Application Question(s): * Desired compensation Work Location: On-site employment