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Job Summary: Support Manufacturing areas to ensure the quality of the production process and final product, guaranteeing compliance with defined standards. Key Highlights: 1. Manage dealer and customer complaints, action plans, and visits. 2. Develop and present quality indicators for the organization. 3. Plan and manage process audits and control plans. Requisition ID: 4292 Job Location: Córdoba \- Argentina Category: Manufacturing Job Type: Full Time* **About Us** ------------ Innovation. Sustainability. Productivity. This is how we are paving new paths in our mission to sustainably advance the valuable work of producers and builders worldwide. With a growing global population and increasing pressure on resources, our products are essential to feeding and sheltering the world. From developing solutions powered by alternative energy sources to precision technologies that enhance productivity, we are creating innovations that deliver real impact — and all of this is possible thanks to people like you. If you’re excited about growing professionally as part of a global, collaborative team, this is the place for you. Develop your career. Build your future! Join a global leader in the agricultural and construction sectors, passionately innovating to improve efficiency and customer success. We know innovation doesn’t happen without collaboration. That’s why, at CNH Industrial, everything we do is done as a team — always going further and delivering our best for our customers. **Job Purpose** --------------- Support the Manufacturing areas of the plant to ensure the quality of the production process and final product, guaranteeing compliance with defined standards.**Key Responsibilities** ------------------------ * End-to-end management of dealer and customer complaints (DQR): analysis of reports, coordination with Manufacturing areas, definition and tracking of action plans, and coordination of dealer visits when indicator impact requires it. * Prepare and distribute informational bulletins to each brand’s dealer network, ensuring accurate communication of relevant changes to products manufactured at the plant. * Develop, analyze, and present quality indicators for various organizational levels: plant management, manufacturing, local management, and reporting to Brazil. * Plan, execute, and manage plant process audits (PCPA), including report preparation, definition of action plans, and tracking of their implementation. * Support Manufacturing Engineering in developing PFMEAs and lead the development and implementation of Control Plans associated with production processes. * Ensure validity and proper management of calibration for control equipment used on the plant’s production lines. * Manage and conduct quality training activities, training operators on critical production process operations. * Maintain, update, and develop quality indicator platforms (Power BI), ensuring data reliability and availability. * Monitor, update, and track the implementation of standard quality tools defined by CNH. **Experience Required** ----------------------- * 5 years of experience in manufacturing production processes, with quality knowledge. * Experience leading teams. * Experience in indicator management, process audits, and data analysis. * Advanced proficiency in Office tools (Excel and PowerPoint). * Intermediate proficiency in SAP. **Preferred Qualifications** ---------------------------- * Bachelor’s degree in Industrial Engineering or related field (**mandatory**). * Advanced proficiency in English (**mandatory**) **What We Offer** ----------------- At CNH, we understand that the best solutions emerge from the diversity of experiences and skills of our people. Here, you’ll have the opportunity to develop your career, pursue your passion, and contribute to building a better future. To support our employees, we offer a benefits package that includes: * Medical coverage for you and your family * Subsidized cafeteria Among other specific benefits depending on position.
