Summary: Join a startup Customer Success team as the primary point of contact for clients, focusing on onboarding, training, support, and relationship management. Highlights: 1. Opportunity to be the primary point of contact for customers 2. Engage in onboarding, training, and exceptional support 3. Foster strong, long-term customer relationships ♡ Experience matters, but personality matters even more. If you are passionate about Customer Success, naturally responsible, tech\-savvy, and the kind of person who never lets a ball drop – we would love to hear from you. Join our startup as a member of our Customer Success team and become the primary point of contact for our customers! **Your responsibilities will include:** * Onboarding new clients * Training platform users * Delivering exceptional support * Setting up and managing customer accounts while fostering strong, long\-term relationships This is a full\-remote position. **Requierments:** * Native or fluent English speaker * Ability to work independently as well as part of a team * Previous experience as a CSM or in SaaS support is required * Familiarity with gaming and proficiency in platforms such as Steam, Discord, and Reddit are significant advantages * Full\-time Remote contractor (invoice required) Nos encanta el español, pero no lo hablamos, así que por favor envíanos tu CV en inglés. Job Types: Full\-time, Contract Application Question(s): * Please indicate your expected monthly compensation in USD.