Job Summary: Santander is seeking a Customer Service Representative for its Necochea branch, who will support commercial management and provide advisory services to achieve business objectives. Key Highlights: 1. Customer-centric transformation with disruptive thinking 2. Opportunity to grow, learn, and make a real impact 3. Lead commercial management and provide customer advisory ARG CUSTOMER SERVICE REPRESENTATIVE Country: Argentina Santander (www.santander.com) is evolving from a **high-impact global brand** into a **technology-driven organization**, with people at the heart of this journey. We are leading a **customer-centric transformation** that values **disruptive thinking**, the courage to challenge what’s possible, and the ability to **innovate**. This is more than a strategic shift: **it’s an opportunity for people to be motivated, grow, learn, and make a real impact**. Our mission is to help more **people and businesses thrive**. We embrace a robust risk culture and expect all individuals across the organization to adopt a proactive and responsible approach to risk management. **Retail & Commercial Banking** is a global business integrating all our retail and commercial banking activities to serve our customers better, improve efficiency, and generate value. **THE IMPACT YOU WILL MAKE** At our **NECOCHEA** Branch (Buenos Aires Province), we are seeking a **Customer Service Representative (Commercial)** on a **Temporary Contract** (Fixed-term for 3 months). The **purpose of this role** is to support the branch’s commercial management, advise customers, and actively contribute to achieving commercial and customer satisfaction objectives. We are redefining how we work through innovation, cutting-edge technology, collaboration, and the freedom to explore new ideas. In this role, your **key responsibilities** will include: * Supporting the branch in meeting objectives and NPS targets. * Providing advisory services to customers. * Meeting and collaborating on individual and branch commercial objectives. **WHAT YOU WILL BRING TO THE TEAM** Our people are our greatest strength. Each individual contributes unique perspectives that make us stronger as a team and as an organization. We value who you are and empower what you bring. The following requirements represent the essential knowledge, skills, and competencies for this role. **Professional Experience** * Minimum 1 year of experience in commercial advisory or similar roles (Mandatory) * Minimum 1 year of experience selling intangible products (Desirable) **Education** * Completed or ongoing tertiary/university studies in Administration, Accounting, Economics, Actuarial Science, Finance, Marketing, Commercial Management, Digital Business, Engineering, Law, or related fields (Mandatory) **Languages** * Minimum English level required: Basic (Elementary or A-1) (Desirable) **Technical Skills (Hard Skills)** * Intermediate proficiency in Microsoft Office (especially Excel) (Desirable) * Experience using customer tools and databases (CRM) (Desirable) **Interpersonal Skills (Soft Skills)** * Proactivity and autonomy (Mandatory) * Results orientation driven by problem-solving and management capability (Mandatory) * Empathy and closeness to customers (Mandatory) * Relationship-building and teamwork skills (Mandatory) * Flexibility to adapt to diverse business environments and scenarios (Mandatory) **WE VALUE YOUR IMPACT** Your contribution matters—and we recognize it. At Santander, we offer a comprehensive, fair, and competitive proposition reflecting your impact and the value you deliver. We provide: * **Continuous development and learning**: Development opportunities (local and international), training discounts, language courses, university partnerships, and a 100% personalized learning platform. * **The customer experience**: Preferential pricing on our products (fixed-term deposits, loans, safe deposit boxes, and more), plus exclusive cashback offers at supermarkets and fuel stations. We’re here to **keep you motivated**, help you **achieve your goals**, and **celebrate your achievements** at every step. Santander proudly embraces equal opportunity regardless of age, gender, disability, marital status, race, religion, or sexual orientation. Our commitment is to ensure an inclusive and accessible selection process for everyone. **WHAT’S NEXT?** If everything you’ve read resonates with you and matches what you’re looking for, join our team. **Ready to take the next step?**